Order Management Coordinator

Join Our Team as an Order Management Coordinator at Nilfisk and be the voice of the customer, where this role serves as a key point of contact between customers, Sales, Supply Chain, Logistics, Finance, and other internal stakeholders to support operational excellence and business goals. The position reports to the Order Management Manager within EMEA Distribution.

We are seeking a dynamic and effective communicator to join our team for full-time.

We are offering hybrid work model, where your office days will be spent in our Budapest hub for the long term.

What you’ll Do:

• Manage the end-to-end order process, from order entry through delivery and invoicing.
• Serve as the main contact for customer service and internal stakeholders on order status, availability, and issue resolution.
• Partner with Sales, Supply Chain, Logistics, and other teams to ensure smooth order execution.
• Resolve order exceptions, including shortages, delays, and customer complaints.
• Process outgoing orders, generate shipments for overseas markets, and coordinate with the Shipping Team.
• Analyze operational performance, track KPIs, and support continuous improvement initiatives.
• Participate in cross-functional projects as required.

What we are looking for:

• Fluent in English (verbal and written)
• Knowledge of Microsoft Office especially, Excel
• On a more personal level we believe you are service minded with a sense of urgency; proactive; enjoy working independently while also contributing as a team player
• Advantages would be:
  • Min. 1 year of similar experience at international organization(s) in cooperating regularly with Supply Chain stakeholders (sales, distribution, transport, warehouse, customers)
  • Customer service background
  • Familiarity with SAP or other ERP systems

What You’ll get:

• Flexible working hours and Home Office opportunity
• Being part of a dynamic multinational environment where people development matters, new ideas are welcomed, and everyone is encouraged to make an impact
• A growing business where individuals can develop and grow together with the company
• Training and learning opportunities to support your professional development
• Complimentary coffee, tea and fresh fruit throughout the week
• Nilfisk Health Program including mental health support, sport activities and regular health checks
• Cafeteria and commuting allowance

Interested?

If this sounds like your next career step, we would love to hear from you. Please submit your application via our careers site. We review applications on an ongoing basis, so we encourage you to apply as soon as possible.

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

About Nilfisk

Nilfisk is a world-leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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