Hospitality Coordinator

Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience – we also provide a work environment that has a family feel and a place you will truly look forward to coming to daily.

Alive and Well is seeking Hospitality Coordinators for our flagship Austin location that appreciates an integrative approach as well as our core values.

Qualifications:

• Friendly, warm and hospitable with our guests
• Demonstrates a confidence and a passion for offering quality guest care
• Hospitality / customer service experience in a wellness environment a plus
• Ability to be flexible and go with the flow
• Willing to go above and beyond to make the guest experience a great one
• Truly enjoys being a team player and supporting a great work environment
• The ability to multi-task efficiently while maintaining presence and warmth with the guest
• Can easily navigate / learn computer software such as MindBody

Responsibilities:

• Checking in / checking out guests
• Sharing what Alive and Well offers with our curious guests
• Answering inquiries and scheduling appointments over the phone and in person
• Coordinate many different facets of the business from the Hospitality Desk
• Assisting IV Vitamin Therapy as guests call or arrive for appointments
• Supporting the practitioners i.e. acupuncturists and massage therapists
• Discussing additional enhancements and boosts with guests
• Assist with holistic therapies, laundry, and upkeep of the facility in general
• Opening and closing responsibilities

Paid bi-weekly

Alive and Well company perks:

Free sauna, free cold plunge, free red light

$30 classics IVs, $60 deluxe IVs

$5 vitamin shots

Discounts for acupuncture, massage, facials, lymphatic therapies

Prescription discount

40% off supplements (full time)

Full time – Eligible for medical benefits after 90 days – 32 hours or more.

Schedule:

• 8 hour shifts

Application Question(s):

• 1. Please visit our website and let us know why you're drawn to working for Alive and Well.
• 2. Please look at our address. How long of a commute would you have to Alive and Well?
• 3. What would make you a good fit for the position you are applying to?
• 4. We'd appreciate it if you could attach a cover letter to your resume.

Work Location: In person

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Experience:

• Customer service: 2 year (Required)

Work Location: Dallas, TX

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Hospitality: 2 years (Preferred)
• Customer service: 2 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance
• Vision/Dental Insurance
• Paid time off

Ability to Commute:

• Dallas, TX 75205 (Required)

Work Location: In person