Group Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.  

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do. 

The Four Seasons Resort Tamarindo in Jalisco, Mexico rests on 3,000 acres of a protected natural reserve on the Pacific Coast of Mexico. Most of its 157 rooms and boasts exceptional panoramic views of the Pacific Ocean, enveloped by the surrounding jungle and lush golf course. 

Four Seasons Resort Tamarindo is heartily committed to showcasing the very best of Mexican Art, Culture and Nature. The local community and their warmth are a key component of our guest experience, and our Group Sales Manager will imbue a passion for this destination and the Culture. 

Requirements:

Minimum of 5 years of luxury hotel sales experience Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams Proficient in Golden Sales & Catering system Knowledge and professional use of social media as a tool to support business development Strong presentation skills Highly developed problem-solving skills Able to work effectively under pressure and handle several projects/deadlines Able to multitask and prioritize workload and projects simultaneously and efficiently Able to travel for client meetings, events, trade shows, which may include weekend travel.

Desired Skills and Experience:

• Luxury hotel Sales minimum of 5 years of luxury hotel sales experience in group corporate incentives. Identify and target group customers that will generate business on behalf of hotels but not conflict with WSO efforts.
• Negotiate, draft, generate and confirms/signs group contracts, proposals and addendums that ensure hotels budget and revenue targets are achieved.
• Adjust group and recommend group concessions as needed to secure group business in support of hotels budget targets.
• Utilize various prospecting resources to solicit and secure business on behalf of hotel
• Use company-wide programs, sales developments, prospecting projects, WSO customer events and reporting for group business development.
• Follow up on all business inquiries and leads and qualify business to generate group room nights and associated food and beverage revenue to impact RevPar performance. 
• Create and execute account plans for assigned market territory to ensure maximum group revenue and budgeted group targets are achieved for the property. 
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.  
• Uncover potential P2P leads on behalf of sister properties and the company.
• Assist Associate Director of Sales in the development of new programs and sales campaigns in an effort to obtain additional sales from the various market niches.
• Assist Associate Director of Sales with the implementation, follow-through and updating of the quarterly action pricing plans.
• Explores new ways to increase revenue.

Connect with us…Join Our Team

Work on a team that is built on mutual respect, collaboration, and focuses on excellent results. Four Seasons provides employees with the same level of care that we expect to be shared with our guests.  We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.