Cyber Security Engineer

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

As the Senior Cyber Security Engineer, you will:

• Install, configure, and manage products which you will be dedicated  Vectra and Vectra product family.
• Working with  Sale Team to follow up new Project,  to support Sale Team with technical issue  and plan demo and PoC  to cover customer satisfaction.
• Manage and closely work with vendor technical teams to cover all the technical aspects which  is addres by Vendors.
• Plan technical workshop, event and activity for dedicated product to ensure product reputation, product value added
• Working with marketing team and customers for create new value added services or expand number of services and ensure all the service KPI’s
• Provide Technical Support to customers and partners for dedicated product.
• Provide configurations, troubleshooting and best practices to customers.
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
• Provide fault isolation and root cause analysis for technical issues.
• Visit  customers in the event of a critical situation to expedite resolution as required.
• Enable partners for Vectra   product family,
• Follow up partner trainings and certifications,

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Senior Cyber Security Engineer:

• Bachelor's degree in Computer Engineering, Electronical and Communications Engineering or relevand fields.
• Carryout Proof of Concept on-site or off-site
• Troubleshoot complex network issues and problems.
• Translate business problems into High Level Designs and solutions.
• Create implementation level details and help customers deploying NDR solutions.
• Understands how the SOC works, SOC integrations, 
• Ability to define, implement, automate and measure effective incident response process, procedures,
• Knowledge of security architecture and market-leading security tools
• Experience NDR, ITDR, SOAR tools

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.