STAFF DEVELOPMENT SPECIALIST, HEALTH SERVICES - EMERGENCY APPOINTMENT (HOMELESSNESS)
COUNTY OF LOS ANGELES
·Yesterday
- Salary
- $80k – $102k/yr
- Location
- Los Angeles County, CA, CA, US
- Department
- IT
- Seniority
- Senior
- Source
- GovernmentJobs
Description

Open Competitive - Emergency
- Conducts need assessments to identify educational courses or activities and determine staff training needs to meet program goals and objectives and improve employee work productivity. Develops training plans to meet identified needs for Homeless Services and Housing (HSH) staff collaborating with program stakeholders and contracted Community Based Organizations (CBOs).
- Develops and conducts training programs for HSH staff and contracted service providers regarding best practices and effective service delivery for target populations, including people experiencing homelessness, adults, families, youth, justice-involved populations, and specific demographic groups impacted by homelessness.
- Develops, implements, reviews, revises, and maintains lesson plans, curricula, training aids, and other instructional materials designed to inform and update departmental managers and staff with the most up-to-date homeless response system program information to enforce and support their knowledge of staff learning needs, and applicable program requirements and improve their work skills.
- Identifies, organizes, and refines subject matter to be taught in training programs to assure maximum effectiveness and alignment with departmental program goals, objectives, and service delivery requirements.
- Coordinates and facilitates in-person and virtual instructor-led training programs, including scheduling logistics, maintaining timely communication with participants to monitor registration and participation tracking, and uploading training materials.
- Coordinates with external training providers in support of training delivery and maintains related training records and documentation.
- Develops and utilizes evaluation studies, learning needs assessments, and measurement tools to aid in assessing the effectiveness and modification of training programs and to improve training quality and determine additional training needs.
- Participates in administrative studies, learning needs assessments, or research projects, as required.
Option I: One (1) year of staff experience** with responsibility for conducting training regarding homeless response system programs***.
Option II: One (1) year of experience in the supervision of homeless program management.
Option III: Three (3) years of experience in the supervision of a large clerical unit providing services directly to participants in the homeless response system.
Note: One (1) year of additional experience at the required level may be substituted for the required education on a year-for-year basis.
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
**Staff Experience is defined as work performed to assist and support administration by doing research, analysis and making recommendations to line managers for the solution of problems such as organization, utilization of personnel, allocation of funds, workload and workload fluctuation, or programs and procedures for accomplishing work objective.
***Homeless Response System Programs are defined as programs or activities administered or funded by a local or state agency to provide at-risk of homelessness or homeless response services, research, education, or goods.
Physical Class
- Experience working for a homeless, housing, service provider, and/or similar public agency.
- Experience developing and delivering training and technical assistance to multiple agencies, programs, or service providers to promote consistent system use, strengthen coordination, and improve service delivery and program outcomes.
- Experience collaborating with internal programs and other County departments to coordinate trainings such as QPR and Los Angeles Housing Assessment Tool (LAHAT) trainings on TalentWorks.
- Experience identifying potential training opportunities by conducting research and needs assessments from internal staff and management.
- Experience developing and designing training curriculum and engaging training materials (e.g. Slide decks, job aids etc.)
Application and Filing Information
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.