- Salary
- $19+
- Location
- Clearwater, Florida
- Workplace
- Onsite
- Type
- Full-time
Description
Join Our Team as a Campaign Coordinator!
Are you interested in joining one of Tampa Bay’s Top Workplaces (for 13 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We’re proud to be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
To “WOW!” our clients by helping get their marketing campaigns running smoothly. You will be the customer’s main point of contact after they purchase their order through completion. This includes serving as the liaison between the customer and our design team, mailing list experts, and printing and mailing departments.This is a fast-paced position that requires strong multitasking, decision-making, attention to detail, and organizational skills. Campaign Coordinators are responsible for ensuring client deadlines are met while delivering exceptional service and a positive customer experience.Ultimately, we strive for flawless, 5-star customer service.
Work Hours
Full-time, in-office position
Monday–Friday, 9:00 AM–6:00 PM with a 1-hour lunch break
Compensation
Paid training
$19.50/hour to start
$20.50/hour after successful completion of training and a favorable performance review
Monthly bonus opportunity of up to $400 after 3–6 months
Requirements
Pleasantly communicate with customers by phone, email, and live chat
Navigate company computer and email systems after training
Accurately follow customer written and verbal instructions
Communicate clearly and professionally, both verbally and in writing
Work effectively in a fast-paced environment
Multitask efficiently while maintaining attention to detail
Provide coverage for other areas of the department as needed
Maintain composure and professionalism under tight deadlines or pressure
Demonstrate reliability and accountability in serving both customers and the company
Perform other duties as assigned
Minimum 2–5 years of customer service experience
Typing speed of at least 40 words per minute with accuracy
Basic proficiency with Microsoft Office Suite, including Outlook and Excel
Positive attitude that contributes to an excellent customer and team experience
Benefits
Medical, Dental, Vision & Life Insurance
401K, Short- and Long-Term Disability, Accident & Critical
Illness
Paid Vacation time that increases with
longevity
6 paid holidays (NY Day, Memorial Day,
4th of July, Labor Day, Thanksgiving and Christmas)
Free yoga on-site twice a week
Free
monthly visits to a local Chiropractor and so much more!