Emergency Department Manager

Time Type:

Full time

Hours per Pay Period:

80

Shift:

Day Shift

Minimum:

Depending on Experience

Maximum:

Depending on Experience(This represents the rate for an individual with significant experience in this job in a full-time 40 hour per week position)

Department:

Patient Care Services Division

Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.

The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

Job Description:

Manager Emergency Department

Responsible for daily and overall operation of the Emergency Department, including staff performance, patient care processes and outcomes, patient/family satisfaction, and prudent resource management.

EXPECTATION FOR ALL EMPLOYEES

Support the organization’s mission, vision and values by adhering to the behavioral standards of Bay Area Hospital.  Comply with all laws and regulations affecting Bay Area Hospital.  Be familiar with and adhere to the Code of Conduct and support the Bay Area Hospital Compliance Program.  Effective communication skills and the ability work effectively with people from various backgrounds are critical.

POSITION SUMMARY

Responsible for daily and overall operation of the Emergency Department, including staff performance, patient care processes and outcomes, patient/family satisfaction, and prudent resource management.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Continually assesses process and effectiveness of overall patient care on the unit
• Selects and supervises unit staff
• Monitors and evaluates staff performance/competency on an ongoing basis and in collaboration with the employee
• Recognizes employee’s strengths
• Identifies employee’s work-related needs and goals
• Develops performance improvement plans, as needed
• When necessary, is able to initiate and follow through with disciplinary processes
• In collaboration with unit staff and Clinical & Professional Development staff, identifies and develops plans to address staff learning/competency improvement needs
• Acts as a clinical resource for staff
• Develops unit-specific policies, procedures, and clinical competencies using evidence-based standards of care
• Prepares and monitors unit budget(s)/productivity.  Identifies cost-effective systems needed to support the business of the department, taking into account business trends, resource availability, and changes in patient mix
• Interacts with patients, seeks staff input, and analyzes unit patient satisfaction data to identify areas for improvement
• Ensures unit performance conforms with hospital-wide quality and patient safety goals
• Develops, monitors, and evaluates unit-specific quality improvement indicators, in collaboration with Quality Division
• Develops and maintains effective working relationships with unit co-workers, physicians, vendors, other departments and members of the healthcare team
• Facilitates participation of unit staff in evaluation of new products and equipment, as appropriate/requested
• Collaborates with Director and other managers to assess overall staffing patterns, need for RN contract services
• Investigates and addresses unit-specific physician complaints, seeks assistance from Director and/or Chief Nursing Officer when indicated

SKILLS AND ABILITIES

• Able to read, write legibly, and converse effectively in the English language
• Strong nursing knowledge and skills in clinical area(s) of responsibility
• Exercises good judgment, demonstrates effective critical thinking skills
• Flexible, able to prioritize and address multiple responsibilities concurrently
• Works effectively under stress and frequently changing job requirements/situations
• Maintains regular, consistent and punctual attendance at the assigned job location

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

• Bachelor’s degree or higher in Nursing or related field or complete within two years
• Licensed as Registered Nurse in the state of Oregon
• American Heart Association Healthcare Provider Basic Life Support (BLS) required
• Organization approved workplace violence training or obtain within 6 months of hire
• American Heart Association Advanced Cardiac Life Support (ACLS)
• American Heart Association Pediatric Advanced Life Support or Emergency Nurses’ Association Emergency Nurse Pediatric Course card or obtain within 1 year of hire
• CCRN or CEN certification preferred
• Trauma Nurse Core Curriculum (TNCC) card preferred
• Master’s degree in Nursing or related field preferred
• Specialty certification in area of responsibility preferred

EXPERIENCE

• Five years experience in acute care hospital in past 10 years
• Two years managerial or leadership experience in past 5 years

GENERAL INFORMATION

Union Affiliation:  None

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities and job skills required. 

Physical/Mental/Environmental Requirements

• Able to stand, walk, bend, squat, reach, and stretch frequently
• Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs
• Needs adequate hearing and visual acuity, including adequate color vision
• Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects
• Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair
• May be required to lift up to 75 pounds
• Must use standard precautions due to threat of exposure to blood and bodily fluids
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone
• Requires significant use of personal computer, phone and general office equipment

EXPECTATION FOR ALL EMPLOYEES

Support the organization’s mission, vision and values by adhering to the behavioral standards of Bay Area Hospital.  Comply with all laws and regulations affecting Bay Area Hospital.  Be familiar with and adhere to the Code of Conduct and support the Bay Area Hospital Compliance Program.  Effective communication skills and the ability work effectively with people from various backgrounds are critical.

POSITION SUMMARY

Responsible for daily and overall operation of the Emergency Department, including staff performance, patient care processes and outcomes, patient/family satisfaction, and prudent resource management.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Continually assesses process and effectiveness of overall patient care on the unit
• Selects and supervises unit staff
• Monitors and evaluates staff performance/competency on an ongoing basis and in collaboration with the employee
• Recognizes employee’s strengths
• Identifies employee’s work-related needs and goals
• Develops performance improvement plans, as needed
• When necessary, is able to initiate and follow through with disciplinary processes
• In collaboration with unit staff and Clinical & Professional Development staff, identifies and develops plans to address staff learning/competency improvement needs
• Acts as a clinical resource for staff
• Develops unit-specific policies, procedures, and clinical competencies using evidence-based standards of care
• Prepares and monitors unit budget(s)/productivity.  Identifies cost-effective systems needed to support the business of the department, taking into account business trends, resource availability, and changes in patient mix
• Interacts with patients, seeks staff input, and analyzes unit patient satisfaction data to identify areas for improvement
• Ensures unit performance conforms with hospital-wide quality and patient safety goals
• Develops, monitors, and evaluates unit-specific quality improvement indicators, in collaboration with Quality Division
• Develops and maintains effective working relationships with unit co-workers, physicians, vendors, other departments and members of the healthcare team
• Facilitates participation of unit staff in evaluation of new products and equipment, as appropriate/requested
• Collaborates with Director and other managers to assess overall staffing patterns, need for RN contract services
• Investigates and addresses unit-specific physician complaints, seeks assistance from Director and/or Chief Nursing Officer when indicated

SKILLS AND ABILITIES

• Able to read, write legibly, and converse effectively in the English language
• Strong nursing knowledge and skills in clinical area(s) of responsibility
• Exercises good judgment, demonstrates effective critical thinking skills
• Flexible, able to prioritize and address multiple responsibilities concurrently
• Works effectively under stress and frequently changing job requirements/situations
• Maintains regular, consistent and punctual attendance at the assigned job location

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES

• Bachelor’s degree or higher in Nursing or related field or complete within two years
• Licensed as Registered Nurse in the state of Oregon
• American Heart Association Healthcare Provider Basic Life Support (BLS) required
• Organization approved workplace violence training or obtain within 6 months of hire
• American Heart Association Advanced Cardiac Life Support (ACLS)
• American Heart Association Pediatric Advanced Life Support or Emergency Nurses’ Association Emergency Nurse Pediatric Course card or obtain within 1 year of hire
• CCRN or CEN certification preferred
• Trauma Nurse Core Curriculum (TNCC) card preferred
• Master’s degree in Nursing or related field preferred
• Specialty certification in area of responsibility preferred

EXPERIENCE

• Five years experience in acute care hospital in past 10 years
• Two years managerial or leadership experience in past 5 years

GENERAL INFORMATION

Union Affiliation:  None

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities and job skills required. 

Physical/Mental/Environmental Requirements

• Able to stand, walk, bend, squat, reach, and stretch frequently
• Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs
• Needs adequate hearing and visual acuity, including adequate color vision
• Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects
• Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair
• May be required to lift up to 75 pounds
• Must use standard precautions due to threat of exposure to blood and bodily fluids
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone
• Requires significant use of personal computer, phone and general office equipment

Compensation Grade:

J

Compensation Grade Profile:

J - Salaried

Bay Area Hospital is an Equal Opportunity Employer.

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