- Salary
- $158k – $187k
- Location
- Toronto, 40 King St W., Corp, Canada
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Transportation
- Seniority
- Senior
- Experience
- 10+ years
- Source
- Workday
Description
Come join us
We are seeking an experienced Senior Manager, ERP Delivery Lead to lead complex ERP transformation programs and strategic client engagements. This role is accountable for delivery outcomes across scope, schedule, budget, quality, client satisfaction, and team performance. The successful candidate will lead multidisciplinary delivery teams, manage senior client relationships, and ensure disciplined execution from mobilization through go-live and stabilization.
What you'll do
Lead the successful delivery of large-scale ERP implementations and transformation programs from mobilization through go-live and stabilization.
Own delivery performance across scope, schedule, budget, quality, resource management, and client satisfaction.
Build and maintain trusted relationships with client executives, business leaders, and project stakeholders.
Lead governance forums, executive steering committees, and delivery reviews, providing transparent reporting and actionable recommendations.
Manage complex delivery environments involving multiple workstreams, vendors, implementation partners, and geographically distributed teams.
Manage complex delivery challenges, including scope negotiations, issue escalation, stakeholder alignment, conflict resolution, and project recovery.
Identify and mitigate risks, manage dependencies, and drive timely decision-making.
Partner with sales and solutioning teams to assess deliverability, shape opportunities, and support growth within strategic accounts.
Mentor and coach Delivery Managers and project leaders, fostering a high-performance delivery culture.
Skills & Experience
ERP delivery leadership and program governance
Executive stakeholder management and client advisory
Risk, issue, dependency, scope, and change management
Financial management, forecasting, and commercial awareness
Conflict resolution, negotiation, and project recovery
Resource planning, vendor management, and multidisciplinary team leadership
Executive communication, presentation, and decision-making
Coaching, mentoring, and continuous improvement
Leadership Attributes
Builds trust with clients, stakeholders, and delivery teams.
Remains calm, decisive, and accountable in complex delivery situations.
Balances client advocacy with commercial and delivery discipline.
Leads through influence, collaboration, sound judgment, and ownership.
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About You
10+ years of experience leading ERP, enterprise application, or large-scale technology transformation programs in consulting environments.
Demonstrated success managing complex client engagements with executive-level stakeholders.
Experience leading multidisciplinary teams across business, functional, technical, data, testing, and change management disciplines.
ERP implementation experience required; Microsoft Dynamics 365 experience preferred.
What Success Looks Like
ERP programs are delivered on time, on budget, and with strong quality outcomes.
Clients experience clear communication, disciplined execution, and trusted delivery leadership.
Risks and issues are addressed early, with decisions made at the right level.
Teams operate with accountability, collaboration, and continuous improvement.
Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.
See more information on our benefits here: Canada Employee Benefits | Avanade
Role Location Annual Salary Range
British Columbia/Ontario $157,600 to $187,150
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