- Location
- Ranchi, India
- Type
- Full-time
- Department
- Engineering
- Experience
- 25+ years
- Source
- Workday
Description
ZEISS in India
ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.
ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.
Further information at ZEISS India.
FSE_ Ranchi
Roles and Responsibilities
• Technical: Maintains Ophthalmology / Microsurgery equipment
• Electronic/Optical/Mechanical: Total system level trouble-shooting on
complex multi-symptom problems
• Customer satisfaction: Daily interface with doctors and technicians on
equipment status issues. Acts to ensure satisfaction to primary customers
• Business growth: Assists in the growth and direction of business in his/her
geographic area
• Repairing, installing, and servicing ZEISS medical technology equipment and software
solutions
• Accurately diagnosing and resolving technical issues relating to ZEISS equipment and
software applications
• Competence in delivering remote service to diagnose or repair
• Accurately diagnosing and resolving technical issues relating to IT networks, servers,
cloud based technologies and solutions
• Providing technical support to colleagues and customers
• Communicate effectively with 2nd level support to ensure issues are reported effectively and
resolved quickly, sharing knowledge with 2nd level and local engineers
Your ZEISS Recruiting Team:
Sikcha Chhetri
