Hiring.Camp

Community Development Technician I/II

County of Marin

·

Today

Salary
$69k – $92k/yr
Location
San Rafael, CA, CA, US
Workplace
Onsite
Department
IT
Source
GovernmentJobs

Description

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.

The Community Development Agency (CDA) has a long history of innovation and leadership. CDA is a multifunctional agency shaping many aspects of environment and communities, organized into five mission-oriented divisions: Planning, Building and Safety, Environmental Health Services, Housing and Federal Grants, and Sustainability. CDA’s mission is to promote, protect, and advance healthy, safe, and equitable communities.

Flex recruitment:

There is currently one (1) full-time, regular hire Community Development Technician I/II (CDT I/II) vacancy in the Community Development Agency (CDA) Environmental Health Services (EHS) Division. Candidates will be considered for the level for which they meet minimum qualifications.

With emphasis on customer service, the CDT I/II in EHS performs a variety of specialized technical work to support the intake and review of operating permits for numerous programs within the Division, including food, housing, pools, medical waste, body art, septic systems, and wells.  Duties include verifying completeness and accuracy of applications, tracking the progress of applications sent to other divisions and County departments, conducting permit history research, and routing Public Records requests.  Additionally, the CDT I/II answers phone calls, responds to emails from the public, educates applicants about the permit process, explains general to moderately complex permitting policies and procedures, generates and mails monthly invoicing for all programs in EHS, determines and collects fees, collects on past due accounts, posts payments, balances deposits for submission to CDA Administration, prepares reports for the Department of Finance for annual tax collection billing, reconciles monthly credit card purchases, and orders and maintains office supplies for all staff. The CDT I/II is required to work on-site. 

Application Timeline:
We look forward to reviewing your application! Please mark your calendar: our application portal for this position will be open from 12:01am Pacific on Thursday, August 13, 2026, through 11:59pm Pacific on Tuesday, August 18, 2026. You will be able to access the "Apply" function at the top right corner of this job posting only during this time.

Our highly qualified candidate has:

Knowledge of: County agencies and departments to be able to direct inquiries to the correct department, and practice of basic accounting principles, various operating permits within EHS, intermediate mathematical skills, County of Marin permit application procedures.

Skill in: Intermediate to advanced computer skills working with Microsoft Office Suite and utilized software applications related to the position as part of their daily duties. 

Ability to: Provide public agency customer service experience, be a self-starter with initiative to assess and support customer requests, problem solve and handle challenging customer service situations, rapidly master and accurately apply program-specific policies toward intake of permit applications and ensure document completeness, manage front counter walk-in customer service with high volume phone inquiries.

The ideal candidate has: Exceptional customer service and people skills, and can effectively communicate and explain program requirements and concepts to a diverse population, public counter experience assisting customers with processing permits and/or coordinating plan reviews, familiarity with or worked with public agency permitting software. Bilingual in Spanish is a plus.

QUALIFICATIONS

Knowledge of: 

  • Applicable codes, regulations, procedures and requirements.
  • Zoning regulations.
  • Basic construction practices and materials.
  • General permit application procedures.
  • Permit fee structures and basic mathematical skills.
  • Procedures and business systems for cash receipts processing.

Ability to:


  • Interpret, explain, and apply relevant departmental and County codes and regulations, policies, and procedures.
  • Communicate effectively with the public and other staff.
  • Assist the public in the completion of permit applications.
  • Identify relevant application fees.
  • Interpret basic elements of architectural and landscape plans and documentation.
  • Utilize computer software applications to carry out assigned duties.
  • Establish effective working relationships with co-workers, other employees, engineers, architects, builders, and the public.
Community Development Technician II (in addition to the above)
  • Interpret basic elements of architectural and landscape plans and documentation.

MINIMUM QUALIFICATIONS
Any combination of education, training, and experience that would provide the required knowledge and abilities. A typical way to qualify is:
 
Community Development Technician I:
One year of clerical or customer service experience in a planning, building, or environmental health related field; OR substantial coursework in planning, building, environmental health, real estate, architecture, landscape architecture, civil engineering, or the social or environmental sciences.
 
Community Development Technician II:
One year of experience as a Community Development Technician I or equivalent classification that provides technical information to the public and processes applications and related documents related to planning, building, environmental health, real estate, architecture, landscape architecture, civil engineering, or the social or environmental sciences; OR one year of experience dealing with development application and permit processes for a private agency. Education in planning, building, environmental health, real estate, architecture, landscape architecture, civil engineering, the social or environmental sciences, or a closely related field may substitute for up to six months of the required experience.

For any questions concerning this position announcement, please contact Stephen Schoengarth, Human Resources Analyst, at 415-473-6946.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Application Timeline:
We look forward to reviewing your application! Please mark your calendar: our application portal for this position will be open from 12:01am Pacific on Thursday, August 13, 2026, through 11:59pm Pacific on Tuesday, August 18, 2026. You will be able to access the "Apply" function at the top right corner of this job posting only during this time.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.  The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
 
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. 

Skills

Customer Service

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