Client Services Representative

Business Unit: Company 3
Position: Client Services Representative
Location: New York, NY (Onsite)
Hours of Operation: 12:00pm - 8:00pm EST
*Pay Range: $20.00 USD hourly

POSITION SUMMARY:

Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The ideal candidate must be able to multitask, communicate and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace.
 

MAIN DUTIES:

As a Client Services Representative, you will build excellent client relations by creating a warm and inviting working environment, set up daily coffee and breakfast set ups, restock communal snacks and beverages, and maintain cleanliness and organization in kitchen and common areas. You will plan and execute weekly events such as in house client happy hours and mid-day treats, plan and execute celebrations for birthdays and holidays, as well as oversee all steps of service during supervised and unsupervised sessions, including greeting clients, ordering meals, preparing food and beverages and ensuring that visitor and staff requests
are fulfilled with the utmost professionalism. You will also be responsible for the following:

• Order supplies and miscellaneous goods while maintaining a budget
• Work with the larger Client Services team to plan and execute larger annual parties
• Order client gifts, handle reservations for client dinners
• Work directly with Operations to optimize efficiency within the department
• Run errands as needed
• Cover the Front Desk team
• Perform other duties as assigned by management

WHAT YOU BRING:
The ideal candidate will have prior working experience in a restaurant or hospitality, with a strong understanding of both service and hospitality. They must be able to anticipate needs and shift priorities in a fast-paced, high-stakes environment, as well as be adaptable with acute attention to detail. Additional desired skills include: 

• Self- starter with an artistic eye and exceptional interpersonal skills
• Excellent judgment and discretion; ability to maintain polished and mature demeanor while
  attending to VIP clients
• Ability to listen, communicate well, and make connection
• Prior experience making espresso drinks
• Must have flexible hours (late nights and weekends; holidays)
   

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by November 5, 2026.