OFFICE SUPPORT ASSISTANT (TEMPORARY SERVICES REGISTRY PROGRAM) (Non-Competitive)

• Process requests for supplies, service orders, invoices, timesheets and routine reports annually or by utilizing electronic systems.
• Maintain a variety of documents, records and logs by sorting, filing, photocopying, searching, verifying, and tracking information.
• Provide information and referral by answering routine questions and/or routes inquiries to appropriate office.
• Perform data entry to update and record statistical information.
• Perform mathematical computations including adding, subtracting, multiplying and dividing accurately.
• Maintain inventory and prepare supply requisitions as needed.
• Arrange for meetings by coordinating calendars, distributing agenda material and reserving conference rooms.
• Operate office equipment, such as: computer, 10-key adding machine, typewriter, facsimile machine, photocopier, postage meter, etc.

REQUIREMENTS TO QUALIFY:
A certificate* of completion from one of the following Los Angeles County Job Services or Work Readiness Job Training Programs**:
- Department of Economic Opportunity Work Readiness Job Program
- Department of Mental Health’s South Bay Mental Health (SA-4 Peer Resource Center) Work Readiness Job Training Program
- Department of Public Social Services GAIN or GROW/START Job Services Training Program
- Department of Workforce Development, Aging and Community Services Job or Work Readiness Training Program
- Los Angeles County Office of Education (LACOE) Job or Work Readiness Training Programs.

WITHHOLD INFORMATION: 
No withhold will be allowed. Required certification must have been completed at the time of filing. 

LICENSE REQUIRED:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
 
PHYSICAL CLASS II – LIGHT:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. 

SPECIAL REQUIREMENT INFORMATION:
*In order to meet the requirements, you MUST attach a certificate of completion from a Los Angeles County Job Services or Work Readiness Job Training Program at the time of filing or within seven (7) calendar days of filing your application online.  Please submit documentation to [email protected] and indicate your name, the exam name, and the exam number.  If you completed a qualifying program but do not have your certificate, please contact the program directly to obtain a copy. If we are unable to verify your qualifications because a certificate is not provided, you may be disqualified.
**A certificate* of completion from one of the following Los Angeles County Job Services or Work Readiness Job Training Programs**:
- Department of Economic Opportunity (e.g., Careers for a Cause (C4C) Program, America's Job Center of California (AJCC))
- Department of Mental Health’s South Bay Mental Health Center Job or Work Readiness Training Program (e.g., Service Area (SA) - 4 Peer Resource Center Work Readiness Training)
- Department of Public Social Services GAIN or GROW Job Readiness Training Programs (e.g., Focus 360 (Formerly GAIN Job Club/Flex Job Club), Blueprint for Workplace Success Programs, Cell-ED Certificate (formerly GROW))
- Department of Workforce Development, Aging and Community Services Job or Work Readiness Training Program
- Los Angeles County Office of Education (LACOE) Job or Work Readiness Training Program (e.g., START Job Readiness Training (formerly GROW), GAIN Job Readiness Training)

EXAMINATION CONTENT:

This examination will consist of a multiple-choice and/or simulation assessment(s), weighted 100%, measuring:

• Learning Potential
• Responsibility
• Customer Focus

You will need to receive a score of 70% or higher to proceed with being placed on the list. Since this opportunity is a noncompetitive, pursuant to CSR 8.02, those who achieve a passing score will be placed on the list without indication of relative standing. Candidates entitled to veteran’s credit will be placed ahead of candidates who are not. For information on veteran’s credit, please review the Employment Information section of this job posting. This list will be used to fill vacancies, as they occur. 

Important Note: You will also be asked to complete the Life Experiences assessment for research purposes only. Your responses will not be used to evaluate your qualifications or affect your score in this recruitment.  Although your participation will not impact your examination results, we encourage you to complete the assessment. Your responses will help us improve our examination process for future recruitments.

This opportunity is considered noncompetitive, meaning you will only need to meet the requirements and pass a qualifying assessment. If you do, we will put you on a register with everyone who qualifies. Candidates entitled to veteran's credit will be placed ahead of candidates who are not entitled to veteran's credit. For information on veteran's credit, please review the Employment Information section of this job posting. This register will be used to fill vacancies as they occur.  

MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. 
  
TRANSFER OF TEST COMPONENTS: 

If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

 Test scores cannot be given over the telephone.  
  
TEST PREPARATION:  

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary. 

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at  https://www.shl.com/shldirect/en/practice-tests/.  You can also visit our Los Angeles County Online Assessment Preparation Series webpage at https://lacounty.attract.neogov.com/la-county-online-assessments-prep-series for information about common online assessment types, sample questions, and test-taking tips.

 
ELIGIBILITY AND VACANCY INFORMATION:
Applicants will be placed on a list of eligible candidates without indication of relative standing in the examination for a period of 12 months. Applications will be processed as they are received and added to the list accordingly. The appointing power may appoint any one of the names on the appropriate list, except a person without Veterans credit may not be appointed if there are three or more names on the list of persons entitled to Veteran’s credit.  

AVAILABLE SHIFT:
Any

APPLICATION AND FILING INFORMATION:

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. 

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. 

• [email protected] 
• [email protected]
• [email protected]
• [email protected] 
• [email protected]
• [email protected]

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses. 

SPECIAL INFORMATION:

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. 

All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

TESTING ACCOMMODATIONS:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations Coordinator Email: [email protected]
Testing Accommodations Coordinator Phone: (213) 441-3150

Teletype Phone: (800) 735-2929

California Relay Services Phone: (800) 735-2922

Program Contact Name: TempLA
Program Contact Phone: (213) 974-2382
Program Contact Email: [email protected]

Department Contact Name: Kat Macaranas
Department Contact Phone: (213) 433-3637
Department Contact Email: [email protected]