Housekeeping Supervisor - Charmant Hotel

Description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

Charmant Hotel

The Charmant Hotel showcases the distinctive character of La Crosse. Originally built in 1898 as the FUNKE Candy Factory, the thoughtfully restored rooms offer a setting that balances historic integrity with modern comfort. As the city’s only boutique hotel and a two-time MICHELIN Key recognized property, The Charmant delivers an elevated stay shaped by genuine Midwest hospitality. Guests can enjoy an open-concept restaurant, a brick-lined bar, a rooftop deck, and a café, all designed for connection and community.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Housekeeping Supervisor, you are directly responsible for day-to-day operations of housekeeping department. You are responsible for assigning daily tasks to housekeepers, upkeep of laundry, inspection of guest rooms and public areas, reading and restocking of minibars, monthly inventory and ordering of supplies. You are also responsible for the overall cleanliness of the property is the responsibility of the housekeeping department.

WHAT YOUR DAY WILL LOOK LIKE

• Communicate with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability.
• Maintain positive and efficient work environment
• Interview, Training & Onboarding for housekeeping applicants/new-hires
• Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation
• Maintain organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor
• Read and restock minibars in guest rooms with accuracy; communicate to front desk to ensure charges are being posted to proper guests in a timely manner
• Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
• Assist in maintaining Deep Clean schedules and preventative maintenance programs
• Must have attention to detail
• Daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards
• Maintain log of lost and found items
• Must be able to multi-task
• Willingness to assist other departments as needed

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Requirements

WHAT IT TAKES TO SUCCEED

Education:

• High School Diploma or equivalent

Experience and/or Training:

• Minimum one year hotel experience required

Technology/Equipment

• Computer skills including Microsoft Office

YOU’LL STAND OUT IF YOU BRING

Education

• College degree preferred

Experience and/or Training

• Supervisor experience preferred

Technology/Equipment

• Knowledge of Opera PMS preferred

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.