- Salary
- $134k – $200k
- Location
- Acton, MA, US
- Department
- Operations
- Seniority
- Manager
- Education
- Bachelor
- Closing date
- Today
- Source
- iCIMS
Description
Job Overview
Infinity Replacement by Marvin is a leader in premium window and door replacement, partnering with homeowners to deliver a seamless, high-quality experience from consultation through installation. Backed by the trusted Marvin brand, we specialize in full-service replacement solutions with a focus on craftsmanship, customer service, and operational excellence.
We are seeking a Regional General Manager to lead our Northeast Region. This is a high-impact leadership role responsible for owning both the growth and operational success of the region.
If you’re an entrepreneurial leader who thrives on building teams, driving revenue, and delivering an exceptional customer experience—this is your opportunity to run a business within a business.
Why Infinity Replacement by Marvin
At Infinity Replacement by Marvin, you’ll have the opportunity to lead a region, build a team, and drive meaningful business results—all while representing a trusted, premium brand known for quality and customer experience.
Highlights of your role
- Own full P&L responsibility for the region, driving revenue growth and operational efficiency
- Lead day-to-day market operations, aligning sales, installation, and project management teams
- Identify opportunities to grow the business and improve processes, leveraging performance data and KPIs
- Partner with corporate teams (finance, operations, marketing) on budgeting, forecasting, and strategy
- Ensure a best-in-class customer experience from sale through installation and service
- Resolve escalated customer or project issues with professionalism and urgency
- Build, coach, and lead high-performing teams across sales, project management, and installation
- Allocate resources effectively to support timely, high-quality project completion
- Oversee warehouse operations, inventory management, and job readiness (kitting and staging materials)
- Maintain compliance with all licensing, training, and installation standards
You're a good fit if you have (or if you can)
- Proven leadership experience with ownership mindset and entrepreneurial drive
- Experience managing P&L, operations, and sales performance
- Background in construction, home improvement, or related industry strongly preferred
- Ability to lead cross-functional teams including sales, contractors, and operations
- Strong problem-solving skills and the ability to manage complex customer situations
- Hands-on sales experience is a plus
- Willingness to obtain required certifications (EPA Lead-Safe, OSHA 10, etc.)
- Bachelor’s degree preferred (or equivalent experience)
What Makes You Successful
- You thrive in a role where you own the outcome
- You balance strategy with hands-on execution
- You’re energized by building teams and scaling a market
- You lead with a customer-first mindset and high standards for quality
Marvin is an Equal Opportunity Employer
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [email protected].
#infinity
#LI-LLB