Partner Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for a passionate leader to develop, manage and support a group of Resellers. You will be responsible for planning, organizing, and leading Resellers focused on selling to SMB service based (examples: professional services, home & repair, beauty & personal care) with a hybrid scope to include restaurant and retail businesses. This role is a 2nd level leadership role. Your leadership will directly help Square drive revenue against our annual sales quotas. Your entrepreneurship spirit will be a valuable contribution to developing Square’s sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This role reports directly to our Head of Resellers. 

You will:

• Be a senior leader whose is obsessed with exceeding quota, execution, accountability and operational excellence
• Demonstrate exceptional judgment, critical thinking skills and engender trust  with your team, peer leadership, senior management and cross functional partners
• Build and maintain a direct relationship with all employees at each one of your respective Resellers
• Help our Resellers build a strong sales funnel 
• Data driven mindset - seeks to understand and makes decisions and suggestions through consistent review of performance KPIs  (NPA, SaaS, win rates, activations, activities) at an organizational and manager level
• Work in concert with the Services product teams/GM as the sales lead and voice - participate and collaborate in weekly, monthly and quarterly meetings/business reviews providing insights and suggestions all in support of the product revenue goals
• Build a high performance sales culture rooted in individual/team development, coaching, recognition, and accountability
• Ability to embrace and communicate change management along with an ability inspire and motivate team members
• Align with organizational repeatable sales funnel processes and best practices across multiple teams, including sales development, professional services, and sales enablement/training
• Represent and influence cross functionally as a senior leader by partnering across Sales Enablement, Deals Desk, Strategy & Operations, Finance, Seller Experience, Marketing, and Risk to remove obstacles and close deal

You have:

• 6+ years of sales success, preferably in a high growth company
• 4+ years of leadership experience, experience leading a team of sales managers (preferred)
• Experience in high transaction volume SaaS application or financial services sales 
• Proven ability to drive high performing sales teams and develop strong frontline sales leaders 
• Demonstrated excellent business judgment and professional acumen
• Extensive understanding and experience in a Reseller Channel
• Proven ability to work with and influence cross-functional teams and departments in a rapidly growing environment
• Proven ability to communicate and manage relationships with senior executives
• Excellent interpersonal, leadership, organizational, and communication skills
• Extensive experience in a metrics-driven sales organization

Preferred Qualifications

• Background in fintech or payments industry
• MBA or equivalent advanced degree

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.