Total Rewards Specialist

About Penbrothers 

Penbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR, payroll, compliance, and employee engagement - creating an environment where talent can thrive and global companies can grow.

 

About the Role

We are looking for a Total Rewards Specialist to manage and support employee compensation, benefits, payroll, timekeeping, and final pay processes. This role plays an important part in ensuring accurate and timely payroll, maintaining compliance with Philippine labor laws and statutory requirements, and delivering a positive employee experience.

The ideal candidate has strong end-to-end payroll knowledge, a solid understanding of Philippine compensation and benefits regulations, and the ability to analyze data, resolve employee concerns, and recommend improvements to existing processes and programs.

What you’ll do

Compensation & Benefits

• Research and monitor compensation and benefits trends, market benchmarks, government advisories, and relevant regulatory updates.

• Analyze compensation and benefits data and prepare reports and recommendations to support management decisions.

• Review and recommend improvements to compensation policies and benefits programs, including retirement plans, leave policies, wellness programs, and insurance.

• Ensure compensation and benefits practices comply with applicable Philippine labor laws and government regulations.

• Manage HMO and insurance enrollment, renewals, and employee benefit distribution.

• Monitor changes in statutory benefits and regulations and help implement necessary policy updates.

Payroll & Timekeeping

• Manage end-to-end payroll processing to ensure employees are paid accurately and on time.

• Process payroll within established cutoffs, including overtime, deductions, bonuses, and other compensation adjustments.

• Maintain accurate employee compensation data, hourly rates, wages, and benefit rates across payroll and HR systems.

• Ensure accurate and timely processing of employee taxes and statutory payroll requirements.

• Support timekeeping and final pay processing, ensuring accuracy and compliance with established procedures.

• Investigate and resolve payroll discrepancies, employee concerns, and payout disputes.

• Prepare payroll reports and data analyses to support operational and business decisions.

Employee Support & Service Desk

• Respond to employee and client inquiries regarding payroll transactions and related concerns through Zoho and email.

• Monitor service-level agreements (SLAs) and audit responses to ensure quality, accuracy, and timely resolution.

• Provide assistance with government-mandated benefits, certificates, and related employee documentation.

 

Reporting & Process Improvement

• Prepare payroll and benefits reports, including headcount and onboarding reports, as well as other management reports as needed.

• Ensure the accuracy and completeness of employee records and payroll data in CORE and payroll systems.

• Identify opportunities to improve payroll, compensation, benefits, and administrative processes.

• Recommend and implement process improvements that enhance operational efficiency and the employee experience.

• Perform other related duties as assigned by the immediate supervisor or manager and extend working hours when necessary.

 

What You Bring

• A bachelor's degree in Accounting, Business Administration, Human Resources, or a related field.

• At least 3 years of experience in end-to-end payroll processing, accounting, or a related field.

• Extensive experience in both manual and automated payroll processing.

• Strong knowledge of Philippine compensation and labor laws, including statutory contributions and employee benefits.

• Experience using payroll software, HRIS platforms, and Microsoft Office applications.

• Strong analytical skills, with the ability to prepare reports, interpret payroll and compensation data, and make data-driven recommendations.

• Excellent attention to detail and a high level of accuracy when handling payroll and employee records.

• Strong problem-solving and communication skills, particularly when addressing payroll concerns and employee inquiries.

• A proactive, solution-oriented mindset with a focus on process improvement and employee experience.

• Willingness to work beyond regular hours when necessary.

 

 

 Nice to Have

• Experience in total rewards or compensation benchmarking.

• Experience developing or improving compensation and benefits policies and program

Our Hiring Process & AI Disclaimer: We use AI tools to streamline our application process—including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions. 

You are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation. 

Read our full AI Disclaimer to learn more

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies. 

 

·   Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. 

·   Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

·   Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. 

·   Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.