Property Management Coordinator

 

Property Management & Maintenance Coordinator
Location: Midtown Manhattan | Full-time, in office
Salary: $70,000–$80,000, depending on experience

About the Opportunity

Upward On is partnering with a boutique property management company to hire a Property Management & Maintenance Coordinator to support a portfolio of 300+ residential and commercial units.

This role is ideal for someone who is highly organized, responsive, and comfortable keeping multiple projects moving at once. You will serve as a central point of contact for tenants, building supers, and vendors, ensuring maintenance requests are addressed promptly and followed through to completion.

The position focuses on coordination, with supers and vendors performing repairs. It also includes occasional visits to buildings to conduct move-out inspections and provide vendor access.

Responsibilities

• Manage maintenance requests from intake through completion, assessing urgency, assigning supers or vendors, and keeping tenants informed.

• Schedule repairs, track outstanding work orders, and hold vendors accountable for timelines and completion.

• Review vendor invoices for accuracy and consistency with completed work before submitting them to accounting.

• Coordinate and conduct move-out inspections, review condition documentation, and prepare security deposit analyses.

• Coordinate unit turns, including scheduling vendors and tracking work to ensure units are ready on time.

• Schedule and track annual and semiannual preventive maintenance, including HVAC servicing, filter changes, and seasonal work.

• Respond promptly and professionally to tenant calls and emails, including occasional urgent weekend matters.

• Maintain accurate work orders, inspection records, vendor updates, and supporting documentation in AppFolio.

• Visit properties as needed for inspections, vendor access, and maintenance coordination.

This position does not include leasing, rent collection, or responsibility for overall building operations.

Qualifications

• Ideally, 1–3 years of experience in residential property management, maintenance coordination, or facilities, preferably in NYC. Candidates with strong transferable skills are encouraged to apply; training is available.

• Excellent organizational skills and attention to detail, with the ability to manage many open items and competing priorities.

• A responsive, proactive approach and consistent follow-through.

• Clear, professional communication skills and comfort working with tenants, supers, and vendors.

• Ability to work independently, recognize urgent issues, and escalate concerns appropriately.

• Comfort learning property management software; AppFolio experience is a plus.

• Willingness to work in the office and travel to portfolio properties as needed.

Schedule, Compensation & Benefits

• Full-time, Monday–Friday, based in Midtown Manhattan.

• Occasional field visits and responsiveness to urgent weekend matters.

• Base salary of $70,000–$80,000, depending on experience; no bonus.

• Health insurance.

• 401(k) with employer match.

• 14 days of paid time off.