(USA) Senior Manager, Strategic Account Management

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Strategic Account Management leads the development and execution of comprehensive business plans to drive customer and operational success. This role involves managing complex stakeholder relationships, guiding cross-functional teams, and delivering measurable business value through strategic account planning and negotiation. The position requires strong leadership in coaching and mentoring associates, fostering collaboration, and ensuring compliance with company policies. By leveraging data-driven insights and industry expertise, the Senior Manager supports continuous improvement and innovation to enhance customer experiences and achieve organizational objectives.
About the team:
The Walmart Local Marketplace (LMP) team drives collaboration with brick-and-mortar retailers to enhance Walmart’s commerce ecosystem. This team focuses on closing assortment gaps through trusted retail partnerships while enabling fast shipping and same-day local fulfillment via scalable platforms. Members lead strategic account management initiatives, leveraging skills in stakeholder engagement, business planning, and negotiation strategies. The team fosters strong relationships across internal and external partners to deliver measurable business value. It emphasizes continuous improvement, data-driven decision-making, and operational excellence to support Walmart’s mission of providing exceptional customer experiences and efficient marketplace solutions.
What you'll do:

• Drive execution of strategic business plans by identifying customer and operational needs and removing obstacles to performance.
• Develop and communicate priorities, measure progress, and adjust plans to meet objectives.
• Lead and mentor associates by setting expectations, providing coaching, and fostering team development.
• Build and maintain strong relationships with stakeholders to influence decision-making and support collaboration.
• Utilize data analytics and market insights to inform account strategies and forecast revenue.
• Oversee negotiation processes to achieve mutually beneficial outcomes aligned with company policies.
• Promote compliance with company standards and ethical practices across teams.

What you'll bring:

• Proven expertise in strategic account planning, forecasting, and driving business plans aligned with organizational goals.
• Strong negotiation skills with the ability to formulate and execute complex negotiation strategies.
• Demonstrated experience in stakeholder management, engagement, and relationship building across different business functions.
• Proficiency in analyzing business metrics, data models, and market trends to inform decision-making and optimize performance.
• Ability to lead, mentor, and develop high-performing teams while fostering a collaborative work environment.
• Knowledge of e-commerce management and business planning to support customer-centric solutions.
• Commitment to ethical standards, integrity, and compliance in all business activities.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-09401: The annual salary range for this position is $90,000.00 - $180,000.00
Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.