Business Analyst – Payments & Scheme Compliance

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life. 

About the Role

We are seeking an experienced Business Analyst – Payments & Scheme Compliance to support our Payments-as-a-Service platform across acquiring and issuing customers. The role will primarily lead analysis for card scheme compliance releases, while also supporting incidents, defects and customer-driven change controls. You will work across card-present and card-not-present channels, switching, clearing and reporting, collaborating closely with customers, product teams and technology teams.

What You’ll Be Doing

• Lead BA activities for card scheme compliance releases, including requirement analysis, impact assessment, traceability and delivery readiness.
• Analyse scheme mandates and assess impacts across acquiring, issuing, authorisation, clearing, settlement and reporting.
• Translate scheme and customer requirements into clear business and functional requirements for delivery teams.
• Coordinate with customers, product teams, engineering, testing and operations to drive requirements through to delivery.
• Support incident and defect analysis, including business impact assessment, root-cause investigation and requirement clarification.
• Manage BA activities for customer change controls, from requirements and impact assessment through prioritisation and implementation.
• Identify cross-platform dependencies, risks and gaps and proactively drive them to resolution.
• Maintain clear requirements, process flows, acceptance criteria and traceability throughout the delivery lifecycle.

Required Qualifications & Experience

• Strong Business Analyst experience within cards, payments, banking or payment-processing platforms.
• Strong knowledge of acquiring and issuing transaction processing, including authorisation, clearing and settlement.
• Good understanding of card-present and card-not-present transaction flows.
• Experience with card scheme mandates and compliance releases, preferably across Visa, Mastercard, American Express, Diners Club, UPI and eftpos.
• Good understanding of payment messaging, ISO8583 & AS2805.
• Experience with payment switching platforms, with Connex experience highly desirable.
• Ability to work effectively across customers, technical teams, product teams and external stakeholders.
• Strong analytical, problem-solving and communication skills with a proactive, collaborative and ownership-driven mindset.
• Desirable: Experience using AI tools within Business Analysis, particularly for requirements analysis, impact assessment, documentation, traceability and knowledge management.
• Applicants must have full, unrestricted working rights in Australia. Visa sponsorship is not available for this role.

Bring your ideas. Build your future. At FIS, you'll find the support, resources and opportunities to develop your career while helping shape the future of financial technology. 

We offer: 

• Internal career growth opportunities 

• Opportunities to innovate in fintech 

• Inclusive and diverse team atmosphere 

• Professional and personal development 

• Resources to contribute to your community

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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