- Salary
- $18 – $20/hr
- Location
- Fishers, Indiana, US
- Workplace
- Onsite
- Type
- Full-time
- Seniority
- Manager
- Source
- BetterTeam
Description
Position Overview:
As Youth & Family Program Manager, you will oversee the planning, coordination, and execution of engaging programs and events for youth and families at the Club. This role focuses on delivering high-quality, enjoyable, and safe programming tailored to different age groups while fostering a welcoming and inclusive environment. You will manage day-to-day operations, supervise programming staff, and collaborate closely with other departments to ensure that events meet the Club's standards and enhance the member experience.
Program Planning & Coordination:
- Assist in developing and administering a diverse range of youth and family-focused programs, including recreational activities, seasonal camps, and family-friendly events.
- Ensure that all programs are aligned with member interests and Club standards.
- Supervise a team of youth activity counselors and camp counselors.
- Provide training, guidance, and support to ensure staff are well-prepared to lead programs, promote safety, and deliver high-quality experiences.
- Assist in the day-to-day management of events, from setup to execution, ensuring all logistics are in place (staffing, materials, equipment).
- Act as the on-site point of contact during events to ensure smooth operations.
- Build strong relationships with families and members by promoting activities, gathering feedback, and responding to inquiries.
- Create a welcoming atmosphere that encourages participation and fosters community.
- Ensure that all activities are conducted safely and securely, complying with Club safety protocols and industry best practices.
- Maintain equipment and facilities to ensure they are safe and suitable for programming.
- Assist in managing program budgets by tracking expenses, making cost-effective decisions, and ensuring programs stay within allocated resources.
- Help with the preparation of purchase orders and inventory management for program supplies.
- Maintain accurate records of program registrations, attendance, and feedback.
- Assist in compiling reports and analyzing the effectiveness of programming.
- Help with marketing and promotion of upcoming events.
- Work with other departments (e.g., food and beverage, facilities, marketing) to ensure all aspects of family programming are integrated into the overall Club experience.