Payroll Advisor - Level 1

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Job Summary

To deliver payroll services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
To provide efficient and streamlined service to employees/ pensioners (as required) through the delivery of a controlled, accurate and efficient payroll/ pensions payment process
To provide general assistance to employees/ pensioners as required
To support in the delivery of One HC

Job Description

Payroll: Administration and technical support of the Payroll function | Administration: Perform administrative functions in support of providing customer support, managing security and segregation of duties | : Provide client service and support to employees on matters relating to payroll.

Key Accountabilities;

Payroll/ Pensions Processing and Governance 60%

Ensure accurate, confidential and complete processing of all payroll / pensions related activities (as defined by specific country processes and requirements) in line with governance.

Deliver accurate processing of back pay, part pay and leave pay, cost centre changes, overtime, processing of all regulatory payments (e.g., PAYE, NSSF, Pension related), production of pay slips and any other payroll related adjustments in line with governance ensuring the required authorizations are in place.

Maintain a complete and accurate trail of all authorizations relating to payroll adjustments in an orderly and timely manner.

Accurate processing of all expatriates related requirements (in conjunction with advice and liaison with PWC/KPMG)

Prepare monthly/ annual standard and ad hoc reports as required for payroll, regulator, pensions administrator and other external and internal customers

Comply with minimum payroll standards as defined in the HR procedures manual

Prepare and conclude the complete, timely and accurate processing of tax year end requirements

Process dues in line with governance requirements

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Bank Kenya Plc Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

Payroll Administration 20%

Ensure payroll/pension records are filed in a timely, efficient and accurate manner to minimize risk and enhance customer service

Contribute to the development of operational processes in the areas of responsibilities

Distribute pay slips

Execute other administration responsibilities assigned to the payroll/pensioner’s officer

Customer Service 20%

Deliver a high-quality customer service experience in dealing with staff /pensioners

Receive and conclude staff queries relating to areas of responsibility

Qualifications

• Tertiary qualification in HR / Finance could be an advantage

Experience

• Payroll experience (min of at least 3 years)

• HR admin experience

• Bookkeeping / accounting experience

***Application Deadline - 5th August 2026***

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)