- Location
- SGP Tampines Street 92, Singapore
- Type
- Full-time
- Department
- Engineering
- Source
- Workday
Description
JOB DESCRIPTION
Customer Service
- Maintain a positive and professional working relationship with internal and external clients.
- Respond to customer service requests in a timely manner.
- Respond to emergency calls (during shift work).
Maintain Data Center Systems
- Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the Dc critical M&E systems.
- Conduct daily walkthrough of DC to record and report any faults or defects detected and take down record of M&E equipment.
- Ensure that the FOC is monitored and manned at all times and that EPMS, BMS, and Fire System alarms are responded to in a timely manner; contain/isolate the fault identified and provide impromptu escalations/updates base on escalation plan laid.
- Conduct daily routine checklist to ensure no environmental abnormalities and all critical M&E related systems are in good working condition.
- Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review subcontractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures.
- Maintain log and records of instrument readings, equipment and consumable stock level.
- Report all unlocked doors and racks to the security control.
- Briefing and handover to Shift Duty Technician on all outstanding issues and Standing Instructions from the Operation Lead / Assistant Manager / Manager.
- Incidents and field service reporting and filing.
- Adherence to all quality, health & safety, and environmental policies within the CE domain.
- Comply to site required policies, guidelines and practices.
JOB REQUIREMENTS
Qualified candidates will possess the following:
• ITE/Nitec/Diploma in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required.
• An excellent understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, Chilled water plant, CRAC units, Fire Alarm systems, and Fire Suppression systems.
• Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC's), building management systems, and their integration with the data center infrastructure.
• Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred.
• Proficiency in both written and spoken English.
• 3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience).
• Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments.
• Proficient knowledge of HVAC and/or Electrical Systems. Team Lead shall be proficient in both Electrical and Mechanical.
• Able to work rotating shifts and on weekends/public holidays.