Hiring.Camp

Key Account Manager Balkans (m/f/d)

Synology

·

Yesterday

Location
Düsseldorf
Department
Sales
Seniority
Manager
Experience
3+ years
Source
Personio

Description

Build a better world with data

We are looking for an ambitious and customer-oriented Key Account Manager to drive growth in the Balkan market. This role combines strategic account management with business development: building strong customer and partner relationships, identifying new opportunities, and developing sustainable revenue growth.


Your mission

  • Develop and manage strategic customer accounts in the Balkan region

  • Identify, qualify, and develop new business opportunities across target markets and customer segments

  • Build and maintain strong relationships with key decision-makers, partners, distributors, and channel contacts

  • Create and execute account plans and business-development strategies to achieve sales targets

  • Lead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals

  • Manage the sales pipeline, forecasts, and opportunity reporting accurately and proactively

  • Coordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners

  • Support partner recruitment, enablement, and joint go-to-market activities where appropriate

  • Represent the company at customer meetings, partner events, industry events, and trade shows

  • Monitor market developments, customer needs, competitor activity, and emerging business opportunities

  • Ensure a high level of customer satisfaction and support long-term account growth


Your profile

  • At least 3–5 years of experience in key account management, business development, B2B sales, or a comparable commercial role within the IT or technology sector

  • Proven track record of developing new business and achieving sales targets

  • Experience selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable

  • Strong understanding of consultative and solution-based sales approaches

  • Ability to build trusted, long-term relationships with customers, partners, and internal stakeholders

  • Excellent negotiation, communication, and presentation skills

  • Commercially minded, target-driven, proactive, and able to manage multiple opportunities independently

  • Comfortable working with technical colleagues and able to understand and communicate the business value of technical solutions

  • Strong strategic mindset, initiative, and ability to identify market potential

  • Fluent Bulgarian or Romanian and English, both written and spoken

  • Friendly, confident, and professional team player with a high level of self-responsibility

  • Based in Sofia or Timisoara, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)


What we offer

  • A Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.

  • Work with Products You Can Believe In: We're a leader in our category, making technology that people genuinely love to use.

  • Competitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.

  • Vibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.

  • Full-time employment contract via our EOR partner 

Skills

Negotiation

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Key Account Manager Balkans (m/f/d) at Synology | Hiring.Camp