People Business Partner

Why Wellthy is for you!

At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones.

We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible.

Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike.

We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members.

We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us.   

As our People Business Partner, you will you'll be a trusted advisor and coach to managers supporting our hourly, shift-based, in-person workforce — helping them lead well, navigate tough moments with sound judgment, and build a team where people want to stay. You'll bring both strategic thinking and hands-on partnership to the table, balancing employee experience, business needs, and risk as our backup work continues to grow. This is a role for someone who thrives close to the work and wants real ownership over how people are supported.

You will work collaboratively with stakeholders across the business, as well as peers on the broader people team. 

Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

You will report directly to the Director of People, II.

To be successful in this role:

• Serve as the primary People Business Partner for our in-person backup care work, developing a deep understanding of its operations and supporting the unique needs of an hourly, shift-based, and in-person workforce
• Partner with and coach managers across employee relations, performance management, feedback, team dynamics, organizational decisions, and other day-to-day people matters
• Independently navigate complex and sensitive employee situations, including investigations, corrective action, performance improvement, accommodations, and separations, balancing employee experience, business needs, consistency, and risk
• Partner with leaders on workforce planning, staffing, retention, turnover, and organizational changes, using People data and workforce trends to identify risks and recommend practical solutions
• Maintain compliance with federal, state, and local employment laws and regulations, including wage and hour requirements, and ensure policies, practices, systems, and documentation remain accurate and compliant
• Support the employee lifecycle, including onboarding, benefits, leaves, accommodations, engagement, performance management, and offboarding, partnering with vendors and administrators as needed
• Support broader People priorities across Wellthy, including organizational changes, integrations, and evolving business needs
• May mentor and manage junior team members
• Take on additional responsibilities as needed to advance our vision, achieve our mission, and embody our organizational values

Qualifications

To be successful in this role, you’ll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus.

• Bachelor’s degree or equivalent experience and 4+ years of HR Generalist, People Business Partner, or related experience.
• Experience supporting an hourly, shift-based, and in-person workforce, with strong understanding of the unique People needs of frontline teams.
• Experience with employee relations, performance management, benefits, leaves of absence, and other employee lifecycle matters.
• Strong working knowledge of federal and state employment laws and regulations; experience supporting a multi-state workforce, particularly CA, CO, WA, and/or NY, is a plus.
• Strong judgment, relationship-building, and communication skills with the ability to navigate complex and sensitive People matters.
• Highly organized and detail-oriented, with the ability to manage multiple priorities and operate effectively during moments of urgency and change.
• Curious, resourceful, and solutions-oriented with a willingness to jump in wherever needed and learn new technologies and ways of working.
• Proven ability to work effectively in a remote Mac environment while supporting distributed and in-person teams.
• Experience with Greenhouse, Google Workspace, Lattice, Rippling, Slack, international workforces (UK/CAN), and/or SHRM/HRCI certification is a plus.

Total Rewards Package

The starting salary for this position is $90,000-$105,000 annually.

• Remote work environment.
• Medical, dental and vision benefits within 30 days of hire.  
• Retirement saving account with matching company contributions.
• Mental health benefits.
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days).
• Sick and Caregiving Days.
• Professional development initiatives for growth.
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

Role Requirements: 

To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment.

Location

This is a remote and US states based opportunity. We ask that you work in a location that is:

• Private, with secure (not public) internet and phone access
• Suitable to safely and securely accommodate the sensitive information that you will be handling and communicating
• Given the nature of the material you will be working on and handling, you are required to work from a private, dedicated, distraction-free space 

Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia.

What’s Next?

We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume.  We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above.   We look for our Wellthians to enhance and advance our company from their past experiences.  Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for.  We hope that you’re encouraged and even excited by that to get started with our process. 

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law.

For information about our Applicant Privacy, please review here: https://app.getguru.com/card/iRgBL8yT/Applicant-Privacy-Policy

For those who require reasonable accommodations, please let us know on your application or email us at [email protected].