Senior Sales Representative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem Water Sales and Services is hiring a Senior Sales Representative to manage and grow a well-established territory within Xylem's Light Industry division covering the Chicago South area. We provide cutting-edge water treatment solutions for high-purity and wastewater applications across a variety of industries.

In this role, you will work directly with clients to specify and sell tailored water treatment solutions, with a strong emphasis on Xylem's preventative maintenance services. You’ll serve as the primary point of contact throughout the customer lifecycle—ensuring satisfaction, fostering retention, and driving year-over-year business growth. Key responsibilities include maintaining and strengthening customer relationships through on-site visits within the assigned territory, as well as engaging clients via multiple communication channels to close deals and provide ongoing support. You’ll respond to inquiries with expert product recommendations and guide opportunities through all stages of the sales pipeline using CRM tools, which are also used for forecasting and SIOP planning.

The ideal candidate will have a commercial or industrial water treatment background, and brings a sense of urgency, prioritize safety, and work collaboratively across teams to execute sales strategies and uncover new business opportunities, all while maintaining high service standards and growing sales volume. This person will be required to live in the territory and go into the branch office as needed.

Responsibilities:
• Developing and maintaining relationships with new and existing clients
• Identifying and pursuing new sales opportunities in assigned territory
• Conducting product demonstrations and presentations to potential clients
• Collaborating with marketing team to create and implement sales strategies
• Attending industry events and conferences to promote company's products
• Tracking and reporting on sales activity and performance
• Providing exceptional customer service and support to clients

Business Development:
• Researching and identifying potential clients in assigned territory
• Cold calling and networking to generate leads and expand client base
• Conducting market research and staying updated on industry trends and competition

Sales Management:
• Setting and achieving sales targets in assigned territory
• Collaborating with sales team to meet overall company goals
• Providing training and support to new and existing sales team members
• Monitoring and analyzing sales data to identify areas for improvement

Client Relationship Management:
• Building and maintaining strong relationships with key clients
• Understanding and addressing clients' needs and concerns
• Acting as a liaison between clients and internal teams to ensure client satisfaction
• Identifying opportunities for upselling and cross selling products to existing clients.

High Impact Behaviors:
• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long-term objectives.
• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.
• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.

Qualifications:
• A bachelor’s degree in business, economics, finance, or a related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Previous experience as a Business Development Specialist in a related industry.
• Proficiency in integrated business management and CRM software, such as NetSuite and Odoo.
• Advanced knowledge of business development, marketing strategies, and brand expansion.
• Exceptional interpersonal and communication skills.

Preferred Qualifications:
• Innovation: Propose creative solutions.
• Proficiency in data analysis tools and software is also beneficial.
• Planning, Scheduling, Budgeting & Resource allocation.
• Effectively manage improvement projects throughout the project’s life cycle, ensuring strategic alignment and deliverable focus.

Salary:

The estimated total target compensation range for this position is $170,000 to $200,000(salary plus sales incentive). Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.