Manager, Clinical Systems

Manager, Clinical Systems, Chennai, Office-based

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Job Summary

The Manager, Clinical Systems is responsible for leading a team of SAS Programmers and ensuring the successful delivery of clinical data programming activities across multiple studies. This role provides technical leadership, people management, resource planning, quality oversight, and client support while driving operational excellence and compliance with company standards.

Key Responsibilities

• Lead, mentor, and develop a team of SAS Programmers.

• Oversee the planning, execution, and delivery of programming activities across clinical studies.

• Provide technical expertise and guidance in SAS programming and clinical data standards.

• Manage team performance, resource allocation, utilization, and career development.

• Ensure high-quality deliverables that meet timelines, client expectations, and regulatory requirements.

• Collaborate with cross-functional teams and support client interactions.

• Drive process improvements, operational excellence, and compliance with company standards.

• Identify and mitigate project risks while supporting issue resolution and escalation management.

Experience

• Minimum 10 years of relevant industry experience in SAS Programming within the clinical research/pharmaceutical industry.

• 2+ years of people management experience, including leading, mentoring, and developing programming teams.

• Proven experience managing multiple projects and stakeholders in a fast-paced environment.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply