Business Continuity / Senior Business Continuity and Emergency Management Specialist
Dukeenergy
·Today
- Location
- Charlotte Customer Contact Center (NC), United States of America
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Management
- Seniority
- Senior
- Education
- Master
- Closing date
- Today
- Source
- Workday
Description
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, August 31, 2026More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Job Summary
This position plays a key role in supporting the integration, coordination, and implementation of enterprise-wide business continuity and emergency management programs. This position partners with internal and external teams to establish strategies, goals, and performance expectations while enhancing organizational readiness and resilience.
The role is designed for a motivated professional who is energized by meaningful, mission-focused work and brings curiosity, sound judgment, and initiative to complex challenges. Successful candidates will be comfortable solving problems with minimal supervision, applying foundational concepts to varied and moderately complex assignments, and translating program performance, risks, and outcomes into clear insights for leadership. This is an opportunity to join a collaborative team that plays an important role in strengthening enterprise readiness, advancing resilience capabilities, sharing best practices, and driving continuous improvement across business continuity and emergency management programs.
Ideal Candidate
The ideal candidate is a forward-thinking, action-oriented professional who is motivated by work that protects people, strengthens operations, and supports enterprise resilience. This individual brings a strong balance of strategic perspective and practical execution, with the confidence to influence, advise, and guide teams in developing effective continuity and emergency management practices. Success in this role requires someone who can build trusted relationships, translate complex risks into clear direction, and help drive preparedness efforts that make a measurable difference across the organization.
Key attributes include:
Strong communication skills with the ability to convey complex concepts clearly and effectively
Demonstrated ability to collaborate across multiple departments and stakeholder groups
Mindset with strong problem-solving and decision-making capabilities
Ability to work independently while managing competing priorities
Commitment to continuous improvement and program maturity
Composure and adaptability in dynamic or high-pressure environments
Experience and capabilities:
Experience in supporting business continuity or emergency management programs at the enterprise or business functional level
Ability to assess performance, provide actionable recommendations, and support program development
Lead teams for project management, initiatives, continuity of operations and crisis management
Proficiency in planning, data analysis, performance evaluation, and action planning
Experience contributing to cross-functional initiatives and organizational preparedness efforts
Responsibilities
Projects are larger and cross multiple groups. Individuals will operate with minimal Supervision:
Implement company business continuity or emergency management program processes (training, plan development, exercises, other)
Support building, training, developing Incident Response Team response processes and capabilities
Perform internal/ external reporting
Develop guidance and provide consultation to the organization on business continuity and emergency management program management, metrics, continual improvement and internal reporting.
Support other department initiatives, such as the identification and management of emerging business continuity/ emergency management issues and deployment of associated plans
Assist in emergency response/ mitigation actions during incidents which disrupt business operations
Basic/Required Qualifications
Note: This posting is for one open position. Dependent on relative experience, the level to which a candidate is aligned is outlined below.
Business Continuity and Emergency Management Specialist
Associates degree
1-year related work experience
In lieu of Associates degree(s) AND 1 year(s) related work experience listed above, Technical AND 2 year(s) related work experience
Senior Business Continuity and Emergency Management Specialist
Bachelors degree
4 years related work experience
In lieu of Bachelors degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 6 year(s) related work experience
Associate Emergency Manager (AEM) within 1 year
Certified Business Continuity Professional (CBCP) within 1 year
Desired Qualifications
Masters Degree, Field of Study: Emergency Management
Proficient in project management theories and principles.
Proficient in practices of planning, data analysis, evaluating alternatives, and preparing and presenting recommendations.
Associate Emergency Manager or ability to obtain within one year.
Certified Business Continuity Planner, or ability to obtain within one year.
Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds.
Very good written and oral communication skills.
Very good problem solving and analysis skills.
Demonstrated leadership skills.
Additional Preferred Qualifications
Broad knowledge in electric or gas utility operations (electric distribution / transmission, power generation plant, gas operations, etc.).
Demonstrated interpersonal and communication skills to work effectively with multiple internal departments and external stakeholders.
Demonstrated experience serving on business continuity or incident / emergency management teams.
Demonstrated experience utilizing FEMA Incident Command System principles or training.
Knowledge of project management principles
Knowledge of Change management principles
Working Conditions
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
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Travel Requirements
5-15%
