Code Compliance Officer

At the City of Lancaster, we serve our community with PRIDE:

Productivity – Take ownership of assignments and complete inspections, documentation, and follow-up accurately and timely.
Resourcefulness – Use available information and resources to identify practical solutions and improve service.
Integrity – Act ethically, apply requirements consistently, remain accountable, and be proud of the work that has your name on it.
Dedication – Serve residents professionally and remain committed to the success of the community and organization.
Excellence – Work collaboratively, communicate effectively, and continuously strive for quality and improvement. 

• Performs a variety of code compliance inspections involving residential, commercial, and industrial properties.
• Drives to and from inspection locations and other destinations assigned by the supervisor.
• Inspects and surveys public and private property for nuisances, sewage, trash, debris, unsanitary conditions, and other potential code violations.
• Investigates citizen complaints regarding possible code violations.
• Uses computer systems and available records to obtain information necessary for notices, correspondence, contracts, citations, and other code compliance activities.
• Prepares correspondence explaining applicable code requirements and identified violations.
• Maintains accurate records and reports relating to inspections, surveillance, enforcement activity, and follow-up.
• Documents activities thoroughly and accurately.
• Responds to and assists with resolving citizen inquiries and complaints.
• Communicates professionally and courteously with residents, property owners, employees, and other members of the public.
• Testifies in court, as necessary, regarding code compliance violations and related enforcement activity.
• Maintains assigned City vehicle and reports maintenance or operational concerns as necessary.
• Maintains communication after normal working hours in the event of an emergency.
• Must be available for after-hours emergency inspections when required.
• Complies with the City’s Code of Conduct and applicable Rules of Behavior.
• Maintains regular and reliable attendance.
• Performs other related duties as assigned.    

High school diploma or General Education Development (GED) certificate is required.

The successful candidate should demonstrate the ability to:

• Read, analyze, and interpret governmental regulations, technical procedures, and other professional materials.
• Prepare reports, business correspondence, notices, and other written documentation.
• Communicate effectively with residents, customers, employees, supervisors, and groups.
• Respond professionally to questions, complaints, and potentially difficult or emotional situations.
• Maintain accurate, detailed, and organized inspection and enforcement records.
• Manage multiple inspections, deadlines, follow-up activities, and priorities.
• Apply practical problem-solving and sound judgment when situations do not have a single standardized solution.
• Interpret written, verbal, diagrammed, and scheduled instructions.
• Perform basic mathematical calculations involving percentages, area, measurements, and related concepts.
• Maintain professionalism and composure while performing enforcement-related duties.
• Work independently in the field while maintaining effective communication with supervisors and team members. 

• Valid Class C Texas Driver’s License is required.
• Must possess certification as a Registered Code Compliance Officer in the State of Texas, or obtain the certification within the first 15 months of employment. 
• Driving is required as part of the position.
• The position requires a pre-employment physical and is identified as a safety-sensitive position in the approved job description.