Job Description: Test Strategy & Execution Management Manager
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
As a global multinational insurance corporation, AIG navigates an ever-changing and complex legal and regulatory landscape that spans state, federal, and international lines. The Legal team is responsible for providing advice and counsel to our business and functional clients across the company. Our legal professionals help the company avoid legal exposure, while ensuring compliance with local laws and regulations in the countries where AIG operates. Company attorneys also complete innovative deals and help shape the development of cutting-edge insurance products.
We are an Equal Opportunity Employer
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
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Job Description
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Job Details
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Job Title
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Test Strategy & Execution Management Manager
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Division
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IT
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Department
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Solution Delivery
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Grade
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JG 21/22
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Direct Report To
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Matsumoto Tetsuaki
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Indirect Report To
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Job Purpose
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- As a Test Strategy & Execution Management Manager at a leading foreign non-life insurance company in Japan, you will lead and manage comprehensive testing initiatives to ensure the quality and reliability of our insurance systems and applications.
- This role is critical to maintaining our competitive edge in the Japanese market by implementing innovative testing strategies, including the integration of generative AI technologies, while ensuring compliance with regulatory requirements and business objectives.
- You will be responsible for building and leading a high-performing testing team across multiple locations and coordinating effectively with offshore partners to deliver exceptional testing services.
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Job Responsibilities
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Team Leadership & Management:
- Lead and manage a team of 3-4 testing professionals located in Tokyo and Osaka, providing guidance, mentoring, and performance management
- Foster a collaborative and innovative team culture focused on continuous improvement and excellence in testing practices
- Conduct regular team meetings, performance reviews, and career development discussions
Vendor & Offshore Management:
- Manage and coordinate with India-based offshore vendors to optimize testing capabilities and cost-effectiveness
- Establish clear communication protocols, quality standards, and performance metrics for offshore partnerships
- Ensure knowledge transfer and maintain consistent testing standards across onshore and offshore teams
Strategic Planning & AI Integration:
- Develop and implement comprehensive test strategies leveraging generative AI technologies to enhance testing efficiency and effectiveness
- Research, evaluate, and deploy AI-powered testing tools and methodologies
- Create roadmaps for digital transformation in testing processes and automation
Financial & Contract Management:
- Manage budgets for testing activities, tools, and vendor contracts
- Negotiate and oversee contracts with external testing service providers
- Monitor and report on budget utilization and cost optimization initiatives
Operational Excellence:
- Ensure testing processes align with regulatory requirements specific to the Japanese insurance industry
- Collaborate with development teams, product managers, and business stakeholders to define testing requirements
- Implement and maintain testing frameworks, standards, and best practices
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Key Relationships
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Internal Interactions
(Within the Organization)
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- Solution Delivery each Tower
- Delivery Quality Governance team
- IT finance team
- Service Delivery
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External Interactions
(Outside the Organization)
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- Partner vendors (Japan, India)
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Required Skills and Experiences
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Educational Qualification
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- Bachelor's degree in Computer Science, Information Technology, or related field
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Specific Qualifications
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- Leadership Skills: Proven experience in managing cross-functional teams and offshore partnerships
- Bilingual Communication: Fluency in both Japanese and English (written and verbal)
- Technical Expertise: Deep understanding of software testing methodologies, automation frameworks, and quality assurance processes
- AI & Innovation: Knowledge of generative AI applications in software testing and quality assurance
- Insurance Industry Knowledge: Understanding of insurance business processes and regulatory requirements in Japan
- Project Management: Strong skills in budget management, contract negotiation, and vendor relationship management
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Total Experience
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- 8+ years of experience in software testing and quality assurance
- 5+ years of experience in team management and leadership roles
- 3+ years of experience in vendor management and offshore coordination
- Experience in the insurance or financial services industry (preferred)
- Proven track record of implementing innovative testing strategies and AI-powered solutions
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