Branch Manager - Birgunj

Location - Birgunj

Key Responsibilities:

• Expansion
  1. Must able to add resources on need basis that can be either associate. or riders.
  2. Must able to travel anywhere.
• Business
  1. Must able to generate business.
• Daily Communication and Coordination:
  1. Maintain daily communication with all associates across the region.
  2. Ensure smooth coordination between branches, hubs, and delivery teams.
• Inventory Management:
  1. Conduct daily inventory tally for all branches.
  2. Ensure accurate tracking and reporting of inventory status.
• Cash on Delivery (COD) Management:
  1. Perform daily checks of COD collected by riders.
  2. Sit with riders to address any discrepancies or missing updates in COD records.
  3. Ensure riders update their COD status regularly and accurately.
• Performance Monitoring:
  1. Review rider and branch performance on a weekly basis.
  2. Ensure key performance indicators (KPIs) are met and take corrective action if necessary.
• Cost Management:
  1. Analyze and report on weekly costs vs. revenue, including direct costs, indirect costs, mid-mile costs, and rider costs.
  2. Prepare and review weekly and monthly rider payment reports.
• Delivery Operations:
  1. Ensure that all goods received at branches or by riders are delivered the same day.
  2. For undelivered goods, ensure a proper note is written with valid reasons.
  3. Ensure timely forwarding of parcels from branches to the hub and facilitate the same across all branches.
• Proof of Delivery (POD) Checks:
  1. Conduct daily POD checks, cross-checking delivered and undelivered packets (minimum of 10 cases daily).
• Team Management:
  1. Conduct regular huddles with the team to ensure clear communication and address any issues.
  2. Hold weekly meetings with riders to discuss challenges and provide support.
• Travel Requirements:
  1. Be willing to travel to any location as needed to ensure smooth operations and address issues.