Senior Manager, Business Operations

Senior Manager, Business Operations

Description -

Job Summary
• This role is responsible for overseeing all aspects of supply chain and operations for multiple complex product lines within the organization, ensuring operational excellence and alignment with the organization's goals. The role supervises and leads a team of operations professionals (senior-level exempt individual contributors and managers) providing guidance, support, and performance evaluations. The role develops and executes strategies to optimize the company's supply chain and operations functions.

Responsibilities
• Undertakes accountability for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, etc.) meets the overall business needs.
• Manages a team of senior-level exempt individual contributors and managers that typically support a complex global business unit.
• Ensures the delivery of products and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes.
• Manages the demand and supply matching activities from a strategic level, ensuring that operations are achieving the key business metrics.
• Consults with business leaders to guide and influence strategic decision-making within a broad scope.
• Creates new operational efficiencies and cost savings within the supply chain on a broad scale using process improvement and policy development.
• Leads regional/global business unit's trade compliance to realize efficiencies and advantages in the supply chain.
• Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams.
• Serves as a liaison between the company's internal resources and external partners to ensure effective collaboration.
• Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes.

Education & Experience Recommended
• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in supply chain, operations, or a related field.

Preferred Certifications
• Project Management Professional (PMP) Certification
• Certified Professional In Supply Management (Standards Organizations)

Must-have / priority experience:

• Transportation Management Systems (TMS) and managed transportation / 4PL operations
• Strategic partner, supplier, and vendor management
• End-to-end transportation operations across FTL/TL, LTL, parcel and intermodal
• Carrier management and carrier performance
• Load planning, consolidation, mode/routing optimization and transportation cost optimization
• Shipment visibility, exception management and POD/document management
• EDI/API and ERP-WMS-TMS integration knowledge, including experience troubleshooting systemic/data exceptions
• KPI/SLA governance, executive reporting, root-cause/corrective-action management and continuous improvement
• Ability to operate across Operations, IT/systems, Procurement, Finance, 3PL/DC partners and carriers

Knowledge & Skills
• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"