Payroll & Benefits Specialist

Job Profile Summary
As a key member of Arabelle Solutions HR, the People Operations Pay and Benefit Support team plays a pivotal role in ensuring a seamless and supportive experience for employees across their journey with us. People Operations Pay and Benefit Support role is at the forefront of HR operations, handling critical employee and HR-related queries with efficiency and empathy. Collaborating closely with HR business partners and senior experts, the role drives essential processes that contribute to a high-quality HR service experience.

Roles and Responsibilities:

• Support the full spectrum of Pay and Benefits processes across the region, including but not limited to;

  • Processing holiday, sick, maternity and paternity leave payments

  • Transforming outputs from T&A and associated tools to payroll inputs

  • Ensuring compliance with regulatory requirements in a range of countries

  • Administer employee benefits programs, including health insurance, retirement plans, and other Benefits initiatives

  • Process and reconcile payroll-related reports, such as monthly payroll summaries, tax filings, and benefits contributions

  • Reconcile pay and benefits related invoicing and payment submissions and ensure timely in put to tax authorities, pensions providers, benefits plans etc.

  • Collaborate with external vendors, such as benefits providers and payroll service providers, to resolve issues and ensure smooth operations.

  • Ensure compliance with data protection and confidentiality policies in handling sensitive employee information.

• Provide guidance and address employee queries in a professional, timely manner, ensuring exceptional employee experience.

• Tackle operational issues and process challenges, identifying root causes and implementing practical solutions to foster smooth operational environment.

• Develop and maintain expertise by staying current with both internal updates and industry best practices, actively sharing insights with colleagues to support continuous improvement.

• Ensure that high standards of accuracy and quality by taking ownership of compliance with relevant legal requirements and Arabelle Solutions’ policies.

 

Desired Characteristics:

• Strong problem-solving skills with the ability to swiftly identify and present creative, collaborative solutions.

• Comfortable working in a fast-paced, dynamic environment, adept at navigating complexity and engaging with multiple stakeholders.

• Excellent communication skills with a strong commitment to delivering high-quality customer service at all levels.

• Proven ability to prioritise tasks effectively, balancing different deadlines and levels of complexity.

• Exceptional attention to detail, analytical acumen with strong reporting skills.

• Strong customer focus with a genuine desire to provide proactive support to employees.

• Approachable and responsive manner, able to build rapport and establish connections with employees at all levels.

• Flexible and resilient with the adaptability needed to thrive in an ever-evolving environment.

• Bachelor’s degree in Human Resources or related field or equivalent learning through experience.

• Proficiency in English both spoken and written.

• Relevant professional work experience, ideally in a service-oriented environment. 

• Prior experience working with Workday or other ticketing system is an advantage. 

• Proficiency in an additional language such as German, Polish, Swedish, Romanian, Spanish, Hungarian or Russian is a plus.

 

Join us and work with global teams to support global customers ! At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.

At Arabelle Solutions, we know diversity makes teams and business stronger.