Customer Service Sales

Position Purpose:

The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour.

Key Responsibilities:

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Qualifications:

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

The (range of) compensation for this position is $23.27 to $27.45

      

             

Job Location: GMS Family of Locations - Saanichton

      

2046 Keating Cross Road Saanichton, BC V8M 2A6

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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.