- Location
- Remote · San Diego, California, United States
- Workplace
- Remote
- Type
- Internship
- Department
- Administrative Services
- Seniority
- Internship
- Education
- High School
- Source
- Greenhouse
Description
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Tuition Reimbursement
- Relocation Assistance
Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
Position Title: Office Operations Intern Location Based: Remote
Duration: 12 weeks
Schedule/Hours: Monday- Friday (20-25 hours per week)
About the Role: Mission Healthcare Support Center is offering a paid summer internship for current high school students to gain hands-on experience in a Home Health/Healthcare administrative environment! This role is ideal for students interested in learning how healthcare support teams operate, building professional skills, and contributing to intentional office projects.
Key Responsibilities:
- Conduct welcome calls to new patients and their families, providing a positive first impression and introducing services.
- Reach out to patients discharged 31+ days ago to maintain relationship and see if additional services are needed.
- Document patient interactions accurately and maintain confidentiality in accordance with HIPAA guidelines.
- Communicate with clinical team to relay information if patient has additional needs or concerns.
- Provide compassionate and professional customer service during all patient interactions.
- Complete special projects and ad hoc tasks as needed to support business operations.
- Observe and learn from nurses, therapists, sales and administrative staff to understand home health and hospice operations.
What You’ll Gain:
- Exposure to healthcare support center operations
- Professional communication experience
- Experience using office software and tools
- Practical insight into healthcare administration
Qualifications:
- Current high school student (preferably junior or senior)
- Interest in healthcare administration, home health, and/or hospice
- Reliable, responsible, and professional
- Comfortable using computers and phones for basic tasks
Equal Opportunity & Veteran‑Friendly Employer:
We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.
Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.
Communication Consent:
By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".