Vice President of Clinic Operations

About the Opportunity

Talent Connect is partnering with a well-established, mission-driven healthcare organization to identify an accomplished Vice President of Clinic Operations to lead and strengthen its multi-site clinical operations.

This executive-level leader will provide strategic and operational oversight across multiple outpatient clinic locations, ensuring high-quality patient care, operational efficiency, financial performance, and regulatory compliance.

Reporting to senior executive leadership, the VP will play a critical role in aligning people, processes, and systems to support organizational growth, improve service delivery, and advance the organization's commitment to accessible, culturally responsive healthcare for underserved communities.

The ideal candidate is a strategic and hands-on healthcare operations executive with a strong background in ambulatory care, multi-site clinic management, team development, and continuous improvement.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive oversight of multi-site clinic operations, ensuring consistent, high-quality patient care and operational performance.

• Develop and execute short- and long-term operational strategies aligned with organizational goals and growth objectives.

• Lead the development and implementation of operational policies, procedures, systems, and infrastructure.

• Identify opportunities to improve efficiency, service delivery, patient experience, and organizational effectiveness.

• Partner with executive leadership to assess opportunities for expanding services and strengthening clinical operations.

Financial & Performance Management

• Oversee clinic operational budgets, financial performance, and resource allocation.

• Monitor key performance indicators, operational analytics, and budget projections to support informed decision-making.

• Establish performance standards, metrics, and accountability structures across clinic locations.

• Develop and implement performance management strategies that drive measurable results and continuous improvement.

People & Organizational Development

• Lead, develop, and mentor clinic leadership teams and operational staff.

• Oversee recruitment, onboarding, performance evaluation, and retention strategies for operational personnel.

• Evaluate staffing models, workforce capacity, job design, and organizational structure to support current and future needs.

• Implement cross-training and succession planning initiatives to strengthen leadership continuity.

• Foster a collaborative, accountable, and performance-driven culture.

• Mentor emerging leaders and support leadership development initiatives.

Quality, Compliance & Patient Experience

• Ensure clinic operations comply with applicable federal, state, and healthcare regulatory requirements.

• Monitor operational quality, patient satisfaction, and service delivery standards.

• Partner with executive and compliance leadership to investigate incidents, address patient complaints, conduct root-cause analyses, and implement corrective actions.

• Oversee reporting on incident trends, improvement initiatives, operational changes, and staff training.

• Monitor changes in healthcare regulations, reimbursement structures, and funding methodologies, leading operational adjustments as needed.

Continuous Improvement & Organizational Growth

• Champion LEAN principles and continuous process improvement across clinical operations.

• Lead initiatives to improve workflows, resource utilization, and operational consistency.

• Collaborate with cross-functional leaders to build scalable systems and processes that support organizational growth.

• Communicate operational priorities, performance trends, and strategic initiatives to executive leadership.

Qualifications & Experience

• Bachelor's degree in Nursing or a related field with at least 10 years of healthcare management experience, or a master's degree with at least 7 years of healthcare management experience.

• Minimum of 5 years of experience overseeing healthcare services.

• Experience in ambulatory care, outpatient medical clinics, or multi-site healthcare operations strongly preferred.

• Previous experience as a Clinic Director or equivalent senior healthcare operations leader preferred.

• Demonstrated success leading clinical operations, managing budgets, and driving organizational performance.

• Strong knowledge of healthcare payer systems, billing, utilization review, and reimbursement processes.

• Experience with budget development, financial management, and operational accountability.

• Knowledge of healthcare regulatory standards, including The Joint Commission and OSHA requirements.

• Demonstrated ability to lead physicians, clinical providers, and multidisciplinary teams.

• Strong analytical, critical-thinking, and problem-solving capabilities.

• Excellent communication, leadership, and relationship-building skills.

• Proven ability to lead organizational change, develop talent, and improve operational outcomes.

• Bilingual English/Spanish proficiency preferred.

Additional Requirements:

• Ability to travel between multiple clinic locations and other organizational sites.

• Valid California driver's license, reliable transportation, and required automobile insurance.

Compensation & Benefits

The organization offers a competitive compensation and benefits package, including:

• Comprehensive medical, dental, and vision insurance.

• Flexible Spending Account (FSA).

• Employer-sponsored retirement plan with matching contributions.

• Paid time off, extended sick leave, and paid holidays.

• Life insurance.

• Employee discounts and wellness programs.

Ideal Candidate Profile

The successful candidate will bring a strong commitment to community healthcare, patient-centered service, and equitable access to quality medical services.

They will be a collaborative and strategic leader who can balance operational execution with long-term organizational planning, inspire high-performing teams, and navigate the complexities of a growing healthcare environment.

Interested in exploring this opportunity?

Talent Connect is conducting a confidential search. Qualified candidates are invited to submit their resume for confidential consideration.

Talent Connect is an equal opportunity recruiting partner. All qualified applicants will receive consideration without regard to protected characteristics under applicable federal, state, and local laws.