Studio Manager

Description

Studio Location: varies

Job Type: Full-Time

Employment Classification: varies based on locaiton

Department: Operations

Reports To: Regional Business Manager

Supervisory Scope: Studio sales associates and other assigned studio employees; partners with the Head Coach regarding coaching-team and fitness operations

Compensation: varies based on location

Industry: Fitness & Wellness

About CamFit:

CamFit is an Orangetheory Fitness franchise delivering science-backed, technology-tracked, coach-inspired group workouts designed to help members live stronger, healthier, and more vibrant lives. Our studios combine expert coaching, a supportive community, and personalized performance data to create an engaging member experience.

Every role at CamFit is an opportunity to change lives. Whether leading a class or helping someone find the right membership, our team gives members the support and tools to pursue their goals and live More Life.

Job Summary:

Reporting directly to the Regional Business Manager, the Studio Manager leads the day-to-day operations, sales performance, member experience, and staff development of an assigned Orangetheory Fitness studio. This hands-on leader is accountable for membership acquisition and retention, studio revenue and profitability, operational excellence, and a culture of energy, motivation, and accountability. The role requires proven sales leadership, strong business judgment, and a passion for fitness and people.

Key Responsibilities:

• Lead and manage all aspects of day-to-day studio operations, including sales, staffing, scheduling, opening and closing procedures, and facility management.
• Own membership acquisition and retention, studio revenue, profitability, and member-experience goals; develop and execute action plans to address performance gaps.
• Actively participate in hands-on sales by promptly following up with leads, booking appointments, conducting studio tours, presenting membership options, overcoming objections, and closing membership sales.
• Manage the full sales pipeline and monitor key performance indicators, including leads contacted, appointments booked, introductory-session show rate, membership conversion, net membership growth, cancellations and freezes, member retention, studio revenue, payroll and operating-budget performance, and member-experience results.
• Recruit, hire, train, and mentor studio employees to build a high-performing, accountable, and team-oriented environment.
• Manage employee onboarding, schedules and shift coverage, attendance, timecard review, and payroll approval in accordance with company procedures.
• Provide ongoing coaching, evaluations, performance reviews, corrective action, conflict resolution, succession planning, and employee-development support. 
• Partner closely with the Head Coach to coordinate sales and fitness operations, maintain consistent communication, and deliver a seamless member experience.
• Plan and execute lead-generation campaigns, community outreach, promotional events, member-engagement initiatives, and studio contests.
• Deliver exceptional customer service and resolve escalated member concerns with professionalism, urgency, empathy, and appropriate follow-through.
• Manage studio budgets, payroll, inventory, cost controls, retail operations, and vendor relationships while protecting company assets.
• Ensure compliance with CamFit policies, Orangetheory Fitness brand standards, required systems, employment practices, and applicable health, safety, and legal requirements.
• Maintain a clean, welcoming, secure, and fully operational studio; coordinate preventive maintenance, repairs, inspections, and vendor service.
• Maintain emergency procedures, address equipment and facility hazards, complete required incident reports, and escalate safety or security concerns promptly.
• Perform other duties and responsibilities as assigned to support studio and company objectives.

What We Offer:

• Competitive base salary and performance-based bonus opportunity; the location-specific salary range will be stated in the applicable job posting.
• Major medical benefits for eligible full-time employees
• Dental and vision coverage, subject to plan availability and eligibility
• Short- and long-term disability insurance and life insurance options
• Paid time off and paid holidays, subject to eligibility and company policy
• Complimentary Orangetheory membership and employee discounts on apparel and retail
• Retirement savings benefits, if available under the applicable plan
• Training, professional development, and CPR/AED certification support
• A passionate, supportive team environment with opportunities for growth

Equal Opportunity and Accommodations:

CamFit is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. CamFit provides reasonable accommodations to qualified applicants and employees with disabilities, consistent with applicable law.

Franchise Employment Notice:

CamFit is an independently owned and operated Orangetheory Fitness franchisee and is the employer for this position. Employment terms, conditions, compensation, benefits, and personnel decisions are established and administered by CamFit, subject to applicable law.

Requirements

Qualifications:

• Two to three or more years of sales leadership and management experience; fitness, wellness, hospitality, or other membership-based experience is preferred.
• Demonstrated success meeting and exceeding sales, membership-growth, revenue, and retention goals.
• Experience managing teams, including recruiting, onboarding, scheduling, training, coaching, performance management, and corrective action.
• High school diploma or equivalent required; bachelor’s degree in business, sports management, exercise science, or a related field preferred.
• Exceptional verbal and written communication, relationship-building, negotiation, and conflict-resolution skills.
• Strong organization, business judgment, and ability to prioritize multiple demands in a fast-paced, goal-driven environment.
• Strong proficiency with Microsoft Office, CRM platforms, point-of-sale systems, scheduling software, and performance-reporting tools.
• Ability to work a flexible schedule based on business needs, including early mornings, evenings, weekends, holidays, opening and closing shifts, community events, and occasional training travel.
• Current CPR/AED certification, or ability to obtain approved certification within 90 days of hire.
• Passion for fitness, sales, team development, and creating an inclusive, high-energy member experience.

Physical Demands and Work Environment:

• Ability to remain active throughout the studio and to stand, walk, bend, reach, and perform computer-based work for extended periods.
• Ability to occasionally lift and move studio supplies or equipment safely and to work in an active fitness environment with music and varying noise levels.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.