SVP, Operations

Classification:

Salary

Job Description:

POSITION SUMMARY

The SVP, Operations is a key executive leader responsible for overseeing and integrating the Manufacturing, Engineering, and Supply Chain functions across all North America operations. This role is accountable for aligning strategic priorities across these functions to ensure operational excellence, cost efficiency, innovation, and continuous improvement throughout LATICRETE’s manufacturing footprint. 

The SVP, Operations is responsible for identifying opportunities for optimization and innovation within our operations, leveraging technology, best practices and industry trends to drive performance and competitive advantage.   Additionally, this role is tasked with mitigating risks and ensuring compliance with all relevant regulations and standards.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Additional duties and responsibilities may be assigned, as necessary. 

Strategic Operations Leadership (50%)

• Develop and execute a comprehensive operations strategy that supports LATICRETE’s growth, customer service, and financial performance goals across multiple manufacturing plants and functions.
• Ensure alignment across manufacturing, supply chain, and engineering to promote streamlined processes, data-driven decision-making, and operational agility.
• Drive enterprise-wide initiatives in safety, productivity, sustainability, and cost optimization.
• Champion a culture of continuous improvement leveraging Lean, Six Sigma, and other methodologies to improve processes, reduce waste, and increase efficiency.
• Lead and oversee the planning and execution of multi-year capital expenditure strategies in collaboration with senior leaders and finance.
• Guide risk mitigation efforts to ensure compliance with all regulatory and operational standards, including EHS and supply chain regulations.
• Ensure that product delivery and fulfillment strategies meet or exceed customer expectations, and that infrastructure and capabilities evolve with the needs of the business.

 People Leadership (30%): 

• Set clear and measurable goals that align with business objectives, allocate resources appropriately, and prioritize strategic initiatives.
• Develop organizational capability through leadership development, succession planning, and workforce planning.
• Build a results-driven culture of accountability, collaboration, and innovation within the operations organization.
• Champion a culture of inclusion, employee engagement, and open communication.
• Proactively manage cross-functional dynamics and ensure collaboration across business units and geographies.

 Financial Oversight (20%):

• Drive operational efficiency and cost optimization initiatives to maximize profitability and shareholder value.
• Establish key performance indicators (KPIs) and metrics to monitor the performance of the operations function, regularly analyzing data and implementing corrective actions as needed.  
• Develop and manage the annual operating budget for the operations function, ensuring that resources are allocated effectively to support strategic priorities and deliver business results.
• Monitor and report on financial performance again budget and forecast, identifying variances and implementing corrective actions to ensure financial targets are met.
• Collaborate with finance and other functional areas to develop business cases for capital investments and strategic initiatives, evaluating ROI and risk factors to inform decision making. 
• Provide oversight of capital expenditures related to operations, including evaluating investment proposals, managing project timelines and budgets and ensuring that capital investments align with strategic priorities and deliver long-term value.

REQUIRED SKILLS & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor’s degree in Business Administration, Operations management, Engineering, or related technical discipline.
•  MBA or related graduate degree preferred.
• 15 + years of progressive leadership experience in operations management in a manufacturing setting. 
• Proven success transforming an organization through World Class Manufacturing/LEAN Six Sigma.  
• Proven track record of managing multi-site manufacturing, engineering and supply chain teams at the executive level. 

Specialized Skills and Experience:

• Extensive experience in strategy development and execution for manufacturing, engineering and supply chain operations.   Experience with ERP software and the use of MRP and MPS. JD Edwards preferred.
• Demonstrated expertise in project management methodologies and best practices with experience leading capital expenditure projects from conception to completion. 
• Knowledge of regulatory requirements and compliance standard related to supply chain operations with a focus on ensuring adherence to quality and safety regulations.  
• Proven track record of driving operational excellence, process optimization and cost reduction initiatives.  
• Strong strategic planning and execution skills with the ability to translate vision into actionable plans and deliver results. 
• Excellent leadership and team building abilities with a focus on fostering a collaborative and inclusive work environment.
• Exceptional communication and interpersonal skills with the ability to effectively influence and negotiate at all levels of the organization.
• Demonstrated ability to thrive in a fast pasted, dynamic environment and effectively manage competing priorities and deadlines.
• Strong analytical and problem-solving skills with a a data-driven approach to decision making. 
• Experience with the implementation and utilization of Continuous Improvement methodologies; Lean Manufacturing and Six Sigma.

Travel Requirement: 

Up to 50% as needed. Must have or be able to obtain a passport.