- Location
- Yogyakarta, ID
- Type
- Contract
- Education
- High School
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Customer Succes Specialist
Responsibilities
- Answering an Incoming Calls, Chats and Respond to Emails.
- Handle Customer Inquiries by Email and Social Media.
- Provide Customers about Product and Service Information.
- Identify and Escalate Priority Issues.
- Documenting All Call Information According to Standard Operating Procedures.
- Complete All Call Logs.
- Updating customers profile into computer.
- Conduct customer surveys to ascertain level of customer service.
Qualifications
- Fresh graduates welcome!
- High School grads with CS BPO experience
- English B2 minimum
- Excellent written English
- Communicative
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
- Willing to place in YOGYAKARTA
Skills
Customer Service
