- Location
- Shanghai, CN
- Department
- IT
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Sales Development Specialist to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.
As Sales Development Specialist, this role will focus on sales supporting and marketing activities implementation. You will be required to team work with cross-functional departments such as Marketing, Service, Sales, ect. to boost Waters business in local territories. Your knowledge in technology and working experience in analytical chemistry lab are strongly expected to make Waters Customer Success.
Responsibilities
负责线上客户的技术支持：，包括产品推荐，应用解答，使用维护说明，售后投诉解答，以及一些商务问题的回复；线下归纳总结，形成技术资料，可作为销售和客户的应用工具，提高售后问题的解决效率和质量。
核心职责