HR Service Delivery Senior Analyst

Skill required: Payroll - Workday Payroll Accounting
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs • Possess strong verbal and written communication skills. • Have good Excel skills, including VLOOKUP, Pivot Tables, and related functions. • Payroll certification is an added advantage. • Understand existing process metrics and continuously improve measurement systems for effectiveness and transparency. • Have detailed knowledge of process metrics such as: • SLA (Service Level Agreement) • OLA (Operational Level Agreement) • KPI • Implement and manage payroll accounting processes and solutions within Workday paltforms.
What are we looking for? • • Payroll certification is an added advantage. • • Strong verbal and written communication skills. • • Good Excel knowledge including:  • o VLOOKUP • o Pivot Tables • Certifications: Payroll certification preferred but not mandatory• • Minimum 5 to 7 years of payroll experience in countries such as: • o US • o UK • o Europe • o India • o Other regions • • Minimum 3 years of experience managing teams and key stakeholders. • • Strong understanding of payroll legislation, such as: • o US W4 W2 Forms • o UK P60 P45 P11D • o Final Paycheck Laws • o State reciprocal agreements • • Thorough understanding of payroll controls and validation checks, including: • o Payroll reconciliation • o Variance analysis • o Zero or Negative Net Pay reports • o Duplicate payment reports • o Input vs Output validation checks • • Knowledge of ERP applications such as: • o SAP
Roles and Responsibilities: • Analyze and solve increasingly complex problems. • Interact regularly with peers within the organization. • Engage with management and stakeholders when required. • Work with minimal supervision on daily activities. • Receive moderate guidance for new assignments. • Make decisions that impact personal work and potentially the work of others. • Function as an individual contributor and or oversee a small team or work effort. • Be willing to work in rotational shifts if required. • • Report performance measures to stakeholders. • • Escalate issues and seek guidance when dealing with complex problems. • • Ensure Business Continuity and Disaster Recovery plans are updated and tested regularly. • • Coordinate testing activities with appropriate teams. • • Create logical plans, realistic estimates, and schedules for activities or project segments. • • Document progress, issues, and agreements accurately. • • Conduct Root Cause Analysis (RCA) and recommend corrective and preventive actions. • • Support knowledge transfer activities and gain in depth process knowledge. • • Participate in process-related initiatives and improvement programs. • • Ensure process dashboards and visual management boards are reviewed and updated regularly. • • Participate in business meetings, both virtual and in-person. • • Escalate technology issues appropriately. • • Support organizational visits and reviews when required. • • Suggest process improvement ideas that: • o Reduce time • o Improve accuracy • o Enhance controls • • Collaborate effectively with internal and third party stakeholders to achieve business goals.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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