Job Description

The Opportunity

Embry-Riddle is now hiring an Operations Specialist for the Financial Aid Office at the Daytona Beach campus. The Operations Specialist will:

• Provide general support for assistance , compliance, and quality control to the Financial Aid office.  This will include interacting with all department staff, as well contact with students, families, and outside agencies.
• Provide assistance with the awarding, reviewing, and monitoring of State program financial assistance.  These programs are in excess of 8 million dollars in student funding.
• Be responsible for assisting the management team with the reconciliation of state, federal, internal and external financial aid funding resources.
• Be responsible for the awarding and monitoring of special programs such as ROTC, Yellow Ribbon, waivers, and external scholarships.                          
• Work in a professional and congenial manner within the Financial Aid Office, within the University and in representing Embry-Riddle externally.

About us 

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. 

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. 

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace. 

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. 
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. 
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period. 
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.  

Qualifications

Required Qualifications:

• High school (or GED) level ability in spelling, grammar, basic composition, and math.
• Interpersonal skills necessary to deal effectively with staff, the public, various government entities and the university community.
• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.   
• Comprehensive understanding of financial aid processing and eligibility requirements.  
• Excellent communication skills.  
• Must be able to multi-task and be deadline oriented. 
• Excellent organizational skills.  

Preferred Qualifications:

• Bachelor’s degree preferred.
• Prior financial aid work experience preferred.

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R312312. Please attach all relevant materials to your application when you apply online. Complete submissions include: 

• Cover letter 
• Resume 
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) 

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. 

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website. 

Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact [email protected] and should not contact hiring managers or other University employees directly. To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.