Restaurant Manager
Location: Fairfield, CT
Reports to: Owner / General Manager / Director of Operations
Employment type: Full-time
Compensation: $1,200 per week salary, plus monthly and quarterly bonuses
About Us
Swift Fresh Market is a fast-casual restaurant serving Burgers/Fried Chicken/Rice Bowls in Fairfield, CT. We're known for best premium burgers, and we're looking for a hands-on leader who cares as much about the guest experience as we do.
The Role
The Restaurant Manager oversees day-to-day operations, leads the front-of-house and back-of-house teams, and is accountable for service quality, financial performance, and a positive workplace culture. This is a floor-present role: you'll be in the dining room during service, not behind a desk.
Responsibilities:
Operations:
- Manage daily operations including opening, closing, and shift handovers.
- Ensure compliance with health, safety, and food-handling regulations.
- Maintain cleanliness, organization, and proper maintenance of the facility and equipment.
- Oversee reservations, seating flow, and wait-time management during peak periods.
Team Leadership:
- Recruit, hire, train, and schedule front-of-house and kitchen staff.
- Coach and develop team members; conduct performance reviews and address issues promptly.
- Lead pre-shift meetings and set clear service standards.
- Foster a respectful, collaborative, and accountable team culture.
Guest Experience:
- Greet guests, check on tables, and resolve complaints quickly and graciously.
- Monitor food quality, presentation, and consistency alongside the kitchen lead.
- Respond to online reviews and guest feedback; implement improvements.
Financial Management:
- Manage labor costs, scheduling efficiency, and overtime.
- Oversee inventory, ordering, and vendor relationships to control food costs.
- Track daily sales, cash handling, and deposits; prepare weekly and monthly reports.
- Contribute to budgeting, forecasting, and promotional planning.
Qualifications:
- 3+ years of restaurant management or supervisory experience (full-service preferred).
- Strong leadership and communication skills with the ability to stay calm under pressure.
- Working knowledge of P&L statements, labor and food cost controls, and inventory systems.
- Familiarity with POS systems (e.g., Toast, Square, Aloha) and scheduling software.
- Serve Safe Manager certification.
- Availability to work evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 50lbs.
Nice to have:
- Experience opening a new location or leading a team through growth.
- Bilingual (English/Spanish).
What We Offer:
- $1,200 per week salary plus monthly and quarterly performance bonuses.
- One week of paid vacation per year.
- Free meals during shifts.
- Opportunities for advancement within the company.