Management Analyst

ESSENTIAL FUNCTIONS 

The duties, skills, and demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential duties, skills, and demands.

• Operational characteristics, services, and activities of assigned program area

• Principles, practices, and procedures of business administration and public administration

• Practices of communications, government relations, including the use of social media and website content management; principles of effective public relations

• Principals of organizational, public administration and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures in service areas managed; administrative principles and methods, including goal setting, program development and pertinent federal, state, and local laws, codes, and regulations

• Principles and practices of research techniques, sources and availability of information, and methods of report presentation; applicable legal guidelines and standards affecting the administration of a municipal government

• Principles and practices of municipal budget development and administration; funding sources impacting program and service development; City organization and functions of the various departments; user fee schedules

• Awareness of social, political and environmental issues influencing program administration

• Correct English usage, spelling, grammar, and punctuation; business letter writing and other document preparation; office methods, procedures and equipment and basic mathematics; principles and practices of technology including hardware and software

• Principles and applications of critical thinking and analysis

• Pertinent federal, state and local laws, codes and regulations

Abilities and Demands

• Ability to interpret and apply a variety of City and department policies and procedures; analyze situations carefully and adopt effective courses of action.

• Provide information and organize material in compliance with laws, regulations, and policies.

• Assist in the development and administration department goals, objectives, and procedures.

• Prepare clear and concise administrative reports, and budgets.

• Analyze financial, budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes, and explain and interpret codes, policies and procedures.

• Assists with or develops effective solutions to complex problems; analyze situations accurately, using independent judgment and adopt effective courses of action.

• Guide and encourage others to accomplish a common goal.

• Work skillfully with policies, procedures, and protocols across organizational levels and boundaries.

• Address key factors that influence successful organizational change.

• Initiate tasks and focus on accomplishment by knowing what needs to be done and with limited direction.

• Establish and maintain effective and cooperative working relationships with other professionals, City departments, City officials, the public, and those contacted in the course of the work and continuously working to improve relationships, contacts, and networks.

• Oversee and participate in the preparation of effective public relations and publicity materials for media and community publications; effectively present information and respond to questions from groups of managers, council members, boards, committees, commission members, and community members.

• Prepare clear and concise reports, correspondence, and other written materials; Formally deliver clear, organized, and persuasive presentations to groups; operate typical office equipment; communicate effectively and accurately both verbally and in writing, using proper English grammar, spelling and punctuation.

• Exercise good judgment and uphold confidentiality in maintaining critical and sensitive information, records, and reports.

• Draw meaning and conclusions from quantitative and qualitative data.

• Set priorities, organize workflow and maintain organization of work and records; multi-task and be responsive to time-sensitive matters; Understand and follow instructions.

• Use time effectively and efficiently to maximize work assignments.

• Understand the needs, expectations, and circumstances of internal and external customers.

• Stay informed and share information with others, ensuring accuracy and reliability of information.

• Maintain emotional stability and self-control under pressure, challenge, or adversity.

• Appreciate the benefits of varied backgrounds and cultures.

• Respond positively to change and modify behavior as the situation requires.

• Adhere to all safety practices and procedures and encourage and support others to be safe in their work activities.

• Have sound collaborative decision-making, judgment and diplomacy skills.

Education and Experience: 

Education:

• A bachelor’s degree from an accredited college or university in public administration, business administration, human resources, or related field. A master’s degree is desirable.

Experience:

• Two years of increasingly responsible experience working in finance, budgets, contract administration, analysis and research, legislative affairs, communication and public relations. Experience in a municipal government setting is preferred.

Licenses/Certificates

Possession of a valid California Class C driver's license with a satisfactory driving record or the ability to get from point to point for meetings and trainings.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Physical Demands:

Employee is regularly required to sit at a desk and in meetings for long periods of time; talk or listen, in person, in meetings and by telephone; use hands and fingers to handle, feel or operate standard office equipment; and reach with hands and arms. Vision abilities required include close vision, distance vision, peripheral vision, and the ability to adjust focus. Hear in the normal audio range with or without correction. Lift up to 15 pounds intermittently; twist to reach equipment; walk to observe department activities; periodically bend and squat; perform simple grasping and fine manipulation; use telephone and communicate through written means; interact with employees and the public in possible challenging situations. Occasionally walk up and down stairs.

Work Environment

Employee generally works 100% indoors. While performing the duties of this job indoors, the work environment is generally in a temperature-controlled office. Noise level in the work environment is usually moderate but the employee may occasionally be exposed to loud talking and interruptions from telephones, office equipment and/or members of the public and emergency vehicle sirens

FLSA Status: Exempt

This information is available in an alternative format by request to (310) 318-0230.