Warehouse Coordinator Outbound

Warehouse Coordinator Outbound

Overview: The Warehouse Coordinator will support the company’s distribution activities to meet quality standards and exceed the customers expectations. They will have responsibility for ensuring all production activities are completed (receiving, put away, picking, packing and shipping) to ensure our customers receive their orders. There will also be a requirement to support non-production activities (inventory-based activities, continuous improvement initiatives etc.) to ensure the operation remains compliant and evolves to better support the business.

Key Activities & Responsibilities

Support the department manager in achieving divisional KPIs and objectives. 
Responsible for delivering all production-based activities with 12-months proven competency: 
Receiving products and putting away in locators, 
Picking, packing and shipping products to our customers. 
Support with non-production based activities: 
Empty locator, cycle counting, lot consolidation etc. 
Responsible for processing company returns (customer owned, consignment, technical service and PERs). 
Processing trade compliance documentation for shipments to/from ZA to NI and EU and maintain the companies Customs Handling of Import and Export Freight (CHIEF) Report. 
Responsible for supporting with all compliance, inventory and quality based activities inc. Human Tissue products. 
Delivering value-added services for the business. 
Training new starters in all aspects of the role ensuring they carry out tasks safely and in line with our work instructions. 
Detailed understanding of all processes procedures and systems to enable carrying out a task; suggest and implement, through the right channels, changes for process improvement. 
As a process specialist, responsible for supporting Warehouse Supervisors with troubleshooting and investigating any issues that arise to ensure our services are delivered. 
Escalate any discrepancies or operational issues to the department manager if unable to utilise knowledge and processes to make an informed decision 
Identify area for continuous improvement, increasing efficiencies and reducing costs. 
Build relationships with internal and external stakeholders at local and regional level. 
Promote a safe working environment and champion quality, ensuring all activities are completed with 100% accuracy. 
Drive engagement to align with the company’s culture. 
Any other reasonable request in line with the operational needs of the business. 

Education: Essential: 
Matric Essential 
NQF5 (or studying towards a qualification) 
Professional Working Proficiency in English communication 
Desired: 
Tertiary Education i.e. College or University

Experience 
A working knowledge of Warehouse processes and ERP/WMS (JDE or similar) is essential. 
Typically 3-5 years’ experience in a warehousing or similar environment