Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Primary Care Medical Assistant

40 hours per week, Days

Earn Your MA Certification with Mercy

Benefits:

Tuition Reimbursement up to $2,000 for continuing education 

Health/Dental/Vision available after day one 

Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA 

Paid parental leave for new parents 

401k with employer match 

Paid PTO for volunteering 

Competitive salary 

Future career growth!

Overview:

Prepares patient for visit with provider by completing Advanced Standard room process including:

Entering the chief complaint

Taking patient vital signs; reviewing patient history and allergies

Completing a thorough medication reconciliation

Working the Encounter Guide including helping to close any open care gaps such as fall risk, depression screening, breast cancer screening, colorectal cancer screening, and diabetic eye exam

Rechecking elevated blood pressures

Completing needed documentation in Epic for yearly preventative visits as needed.

Assists with any needed in-office testing including, but not limited to, drawing blood, completing mental status exams, EKG’s, walking oxygen studies and point of care testing.

Administer vaccines and other injections within scope of practice.

Schedules follow up appointments when needed per office policy.

Collaborates with providers and clinical care team to monitor and coordinate delivery of the care plan.

Primary Care Assistant - Medical Assistant:

Education: High School Diploma or GED.

Certification: Must obtain BLS certification within 90 days of hire.

Preferred Experience: 6 months of clinical healthcare experience, preferably in a primary care office.

Primary Care - Certified Medical Assistant:

Education: High School Diploma or GED.

Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA). Must obtain BLS certification within 90 days of hire.

LPN Qualifications:

Education: Diploma in Practical Nursing

Licensure: Active LPN licensure

Preferred Experience: 6 months clinical healthcare experience, preferably in a primary care office

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.