Production Assistant

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

POSITION SUMMARY

The Production Assistant is responsible for providing administrative and other clerical support to Loan Consultants or Branch Managers(who meet volume requirements) to assist in loan production. Typical responsibilities are listed below and may vary based on whether the Assistant supports a Loan Consultant or a Branch Manager.

RESPONSIBILITIES

• Assists with inputting borrower information.

• Assists with managing active pipeline.

• Ensures all documentation is accounted for and properly completed/signed.

• Documents loan details for processing plan.

• Mails documents to client for signature.

• Ensures loan packages are complete before loan closing and all relevant parties have received paperwork necessary to close.

• Performs general clerical/ administrative duties.

• Collaborates with loan processor to ensure smooth transition of work.

• Communicates with clients as necessary.

• Maintains phone log of calls made and received by the Loan Consultant.

• This position requires that the appropriate licensing has been acquired. Non-licensed employees may not engage in activities of a loan originator, including: communicating directly with borrowers about credit qualification or loan terms, including discussing pricing concessions or other transaction-specific terms or conditions.

REQUIREMENTS

• High School Diploma or Equivalent.

• 1-2 years administrative or clerical experience.

• Mortgage company experience preferred.

• Strong computer skills.

• Strong Microsoft Office Suite application skills.

• Strong interpersonal, oral and written communication skills.

• Ability to work independently in a fast-paced environment.

• Customer Service Orientation.

A good faith estimate of the compensation is:

0.00 - 0.00

Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.

 

Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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