- Salary
- $43k – $55k/yr
- Location
- Flushing, New York, US
- Type
- Full-time
- Department
- Healthcare
- Experience
- 1+ years
- Education
- High School
- Source
- BetterTeam
Description
Position Summary:
The Medical Billing Assistant supports the day-to-day billing and administrative operations of Commonpoint’s Mental Health Services Division. This position assists with claims management, insurance verification, provider credentialing, authorization tracking, payment follow-up, and coordination related to clinic billing workflows. The role also provides administrative and front desk support as needed to help ensure smooth clinic operations and continuity of service delivery.
Responsibilities:
The Medical Billing Assistant supports the day-to-day billing and administrative operations of Commonpoint’s Mental Health Services Division. This position assists with claims management, insurance verification, provider credentialing, authorization tracking, payment follow-up, and coordination related to clinic billing workflows. The role also provides administrative and front desk support as needed to help ensure smooth clinic operations and continuity of service delivery.
Responsibilities:
- Assist with daily medical billing operations for outpatient mental health services.
- Verify insurance eligibility and benefits.
- Support claims submission, tracking, and follow-up.
- Assist with denial management and resolution of billing issues.
- Track prior authorizations and authorization renewals.
- Assist with provider credentialing and re-credentialing processes, including gathering and maintaining required documentation.
- Communicate with insurance companies regarding claims, credentialing, and billing-related questions.
- Coordinate with clinical and administrative staff regarding missing or incomplete. documentation needed for billing and credentialing.
- Support payment posting and account reconciliation activities.
- Maintain accurate billing, credentialing, and client records within electronic systems.
- Assist with preparation of billing-related reports and data tracking as requested.
- Scan, upload, and maintain electronic documents and records.
- Provide front desk/reception coverage as needed, including answering phones, greeting clients, scheduling appointments, and assisting with general clinic operations.
- Monitor and maintain lower balance patient accounts to help reduce aging balances and improve collections.
- Follow up with patients regarding outstanding balances.
- Prepare and send patient statements and invoices.
- Process refunds and payment corrections when applicable.
- Generate billing and collection reports.
- Reconcile daily and monthly payment activity.
- Respond to billing inquiries from patients, providers, and insurance carriers.
- Support other administrative and operational functions within the Mental Health Services Division as assigned.
Qualifications:
- Minimum of 1–2 years of experience in medical billing, healthcare administration, credentialing, or related administrative work preferred.
- Experience working in behavioral health, outpatient mental health, or healthcare settings preferred.
- Knowledge of Medicaid, Medicare, commercial insurance billing, and credentialing processes preferred.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office and electronic health record systems.
- Ability to maintain confidentiality and professionalism in a fast-paced clinical environment.
Schedule: Full-time position. Some flexibility in schedule may be required based on clinic operational needs.
EDUCATION, EXPERIENCE, AND REQUIRED:
- High School Diploma required. BA Preferred. Bilingual candidates are encouraged to apply.
- Salary Range: $42.5-$55K annually.
How to Apply: Interested candidates are invited to submit their resume and cover letter to Natalie Brooks Wilson at [email protected].
Commonpoint is an equal opportunity employer.
