- Location
- US:MA:Somerville Office, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Education
- High School
- Visa
- Not sponsored
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Summary
This is an opportunity to grow your field service career in an innovative team-oriented environment. Our exclusive best-in-class service training and relationship-based service process enables you to build lifelong relationships and a rewarding, long-term career.This full-time position as a field service technician requires you to perform on-site certification and repairs at our client's facilities in the Boston metro. The candidate will use their troubleshooting, repair, and testing/calibration knowledge to complete services and strive for total client satisfaction.
Job Description
Essential Functions
Troubleshoot issues with equipment using various tools such as multimeters, thermometers, process calibrators.
Complete all documentation associated with service orders.
Support the development of calibration procedures to meet the customer requirements while supporting traceability of the measurements.
Maintain all equipment and standards per SOP's.
Other tasks as directed.
Requirements
Requires a High School Diploma or equivalent.
Minimum two (2) years of technical field experience with a proven track record of technical resolutions.
Minimum two (2) years of laboratory-related experience
Calibration experience in one or multiple disciplines (temperature, velocity, speed, mass, etc.) highly preferred
HVAC experience a plus.
Strong, proactive time management and task management abilities
Able to effectively complete tasks and work independently with minimal supervision
Professional customer service skills and responsive communication ability
Able to effectively complete tasks and work independently with minimal supervision
Work Environment
Small-to-large office environment.
Fast paced work environment.
The noise level in the work environment is usually moderate.
Exposed to a combination of normal office type environments, active laboratory spaces, and shop environments.
Regularly exposed to dust, odors, oil, fumes, cleaning products and noise.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to perform the following repetitive movements: stand, walk, sit, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear. Ability to stand, walk, and sit for long periods of time. The employee may occasionally lift and/or move up to 50 pounds of office and facilities equipment (cleaning products, tools, and ladders) and trash and the ability to safely use equipment provided. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Climb a ladder to perform repairs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Authorization
Authorized to work in the U.S.
Equal Employment Opportunity Employer
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Americans with Disabilities Act
Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
