IT Systems Business Analyst

Description

Company Overview

Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 people: engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists!   

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life.  

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts.  

We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community.   

You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law.  

DESCRIPTION:

The IT Systems Business Analyst (BA) works closely with Business Process Owners (BPO), Subject Matter Experts (SME) and Developers improving business processes, software functionality, testing, implementation, documentation, and training. Lead requirements gathering, analysis and testing. Translate business requirements into application requirements. Support SME’s and Users with troubleshooting. The BA must be able to work effectively within diverse teams conducting interviews and workshops, as well as manage multiple projects in a fast-paced dynamic environment.

Requirements

DUTIES & RESPONSIBILITIES

• Evaluate requirements and processes for areas of improvement and standardization, centered around Farm Operations.
• Lead or work closely with a Project Manager and BPO to define and document project scope, objectives, deliverables, milestones, and action plans.
• Gather and document business requirements for system improvements and enhancements.
• Translate business requirements into functional requirements.
• Analyze data for troubleshooting and decision making of system changes.
• Analyze business needs and recommend solutions
• Participate in solution design and integrations with other systems.
• Comply with Project and Change management policies, procedures, and documentation.
• Facilitate effective communication among departments to deliver end-to-end solutions.
• Develop an understanding of business processes across multiple disciplines.
• Develop test scenarios and cases, and lead UAT.
• Make system configuration changes to achieve operational outcomes.
• Timely troubleshoot and resolve issues.
• Be a change agent to ensure continuous improvement and evolution of the IT function to support the enterprise transformation.
• Stay up to date with latest initiatives in IT advancements and process change control in reference to modernizing and standardizing.

QUALIFICATIONS

• Knowledge in SQL querying and of relational databases.
• Functional and configuration experience with at least one ERP application: Sage X3 (a plus), SAP, JD Edwards, Oracle, Peoplesoft.
• Application implementation experience.
• Knowledge and experience with BA standards and tools such as those found in Business Analysis Body of Knowledge (BABOK).
• IIBA Certification (a plus).
• Bilingual – proficient in Spanish is preferred, but not required.
• Familiar with Agile principles.
• Familiar with Project Management principles.
• PM Certification (a plus).
• Lean manufacturing knowledge and experience (a plus).
• Power BI (a plus).
• Teamwork and leadership skills, proactive attitude, people oriented.
• High level of proficiency with general end user tools – Microsoft Office Suite.
• Competent in Word, Excel, and Outlook, with Visio competency a plus.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Occasional travel to Operational work sites to meet with internal stakeholders is part as part of the responsibilities of the job.
• The team member must have 3 days of in-office presence at our headquarters offices in Miami, FL.
• Indoor Office Environment: The role is primarily office-based, which may include open spaces with background noise from conversations, office equipment, and phone calls. Occasionally, tasks may require working outdoors in various weather conditions.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body Primarily involves sitting, with occasional requirements to stand, walk, or lift objects to a certain weight.

COMPETENCIES

• Business Insight
• Optimizes Work Processes
• Manages Complexity
• Communicates Effectively
• Nimble Learning

All applicants must be work-authorized.

Costa Farms will not sponsor any visa for this position.

After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!

Costa Farms offers competitive wages and benefits, including:

• 401(k) Plan  
• Company 401(k) Matching Contributions  
• Health Savings Account, Flexible Spending Account, and Dependent Care
• Telemedicine/ Mental Health Services  
• Health Insurance  
• Dental Insurance  
• Vision Insurance  
• Pet Insurance
• Supplemental Insurance (Aflac)  
• Growth Opportunities  
• Challenging and exciting work environment  
• Costa Farms Scholarship  
• Employee discounts on plants  

Costa Farms headquarters also has: 

• On-site gym with showers  
• Subsidized on-site cafeteria, a quiet room, and indoor games  
• Love Where You Work activities throughout the year