HVAC - Install Helper

Overview

Who We Are 

At Willard East, we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck! 

What's It Like to Work Here 

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.  

Who You Are 

As our Residential HVAC Install Helper, you are confident in your skills and abilities and not afraid to make decisions. You are driven and competitive - but not afraid to admit when you don't know something and need help. Our Residential HVAC Installers are primarily responsible for removing, installing, and starting up new HVAC systems, including ductwork and IAQ products. You will work as a 2-person team to ensure timely and accurate service to clients in accordance with company standards and procedures. 

Essential Job Functions 

• Perform the removal, installation, and startup of new residential HVAC systems 

• Work closely with fellow Installation Technicians to provide clients with excellent service as outlined in department policies and procedures 

• Maintain a high standard of clean-up before leaving any job site 

• Be sure that all necessary touch-up work and clean-up is completed before leaving the job site 

• Working with your Lead to get the job done professionally, efficiently, and in a safe manner 

• Request necessary parts and equipment in advance to ensure the installation truck is loaded properly with all materials needed to complete each job 

• Responsible for the vehicle upkeep, record logs, and driving of vehicle; valid driver's license required 

• Stay up to date on current technologies and new products in the field  

• Maintain high customer satisfaction by addressing any questions, concerns, or issues the client may have  

• Pre-measure job sites in order to properly prepare for installation  

• Properly connect equipment  

• Participate in safety training and adhere to all safety policies and procedures 

• Other duties may be assigned 

Essential Job Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required Qualifications 

• Valid Driver’s License 

• HVAC Certified/EPA 

• 1+ years of HVAC Install experience  

• Clean driving record 

• Time management skills 

• Basic software understanding 

• Self-motivation 

• High School diploma or equivalent 

• Excellent customer service skills 

• Basic mechanical aptitude 

• Basic computer skills 

• The ability to use various hand and power tools common to trade 

• The ability to learn through observation and hands on experience 

• The ability to follow routine, verbal, and written instructions 

• The ability to communicate with team members and customers effectively 

• Being capable of maintaining professional working relationships with team members 

• The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc. 

• The ability to perform basic mathematical functions 

Preferred Qualifications: 

• Service Titan experience  

• Sales experience  

• HVAC Service experience  

 

 

Physical Demands & Work Environment 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.